Server; T), Orchid Court Breakfast; Casual

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is an award‑winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island.

Immersed in 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white‑sand beach and lagoon, the resort offers an authentic Hawaiian experience. Amenities include a 10,000‑square‑foot oceanfront pool, spa, cultural activities, onsite restaurants, a golf course, a 24/7 fitness center and 10 tennis courts.

• Benefit available for full‑time or part‑time employees while being part of the Fairmont Orchid ‘Ohana.
• Preferred provider medical, drug and vision benefits starting at $16.98 per month for employees.
• Employer paid coverage for group life and accidental insurance ($7,500), plus coverage for your ‘ohana.
• 401(k) retirement savings plan with company match.
• 11 paid holiday/personal days per year and 10 paid vacation days that accrue immediately.
• 50% discounts at hotel restaurants, 30% discount on retail items at the Fairmont Store and 30% discount on spa services.
• Employee travel program with discounts at Accor properties and friends & family rates (5,000+ hotels worldwide).
• Complimentary meals in the employee dining facility.

Orchid Court offers hearty breakfast options and an extensive island buffet. Guests can enjoy a cappuccino at the bar or dine over a sweet buffet with made‑to‑order omelets, classic dishes, Hawaiian fare, fresh pastries and seasonal fruit.

• Provide unique dining experiences to guests through warm, personal and detailed service in a luxury, upscale and fast‑paced environment.
• Ensure a positive first impression of the restaurant through detailed cleanliness, set‑up and ambiance control.
• Maintain comprehensive knowledge of all F&B services, preparations, outlets and hotel features.
• Up‑sell and promote food and beverage offers to maximize sales revenue.
• Pick up and serve food and beverage orders promptly once prepared.
• Remember individual patron names and preferences to extend personalized service.
• Ensure all food and beverage are served according to service standards.
• Clear and tidy tables after guests depart as quickly as possible.
• Perform opening/closing side duties and set all tables according to standards and procedures.
• Assist other Food & Beverage outlets during peak times or when required.
• Apply necessary precautions to meet hotel food safety and hygiene standards (HACCP).
• Be well‑versed in hotel fire, life‑safety and emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by hotel management.

• Focus on guest needs and remain calm and courteous at all times.
• Good reading, writing and oral proficiency in English.
• Knowledge of additional languages; basic understanding of local languages is an advantage.
• Work cohesively and collaboratively as part of a team.
• Detail‑oriented, self‑motivated and energetic.
• Must provide State and Federal clearance for work in Food and Beverage (Tuberculosis Clearance).

Hourly Rate: $16.50 USD + tips.
Visa Requirements:
Must be legally eligible to work in the United States; the hotel cannot assist with U.S. work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and actively recruit and promote diverse talent.