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Gold Floor Supervisor: Luxury Guest Services Lead

Job in Hilo, Hawaii County, Hawaii, 96721, USA
Listing for: Fairmont Hotels & Resorts
Full Time position
Listed on 2026-08-04
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Management
Salary/Wage Range or Industry Benchmark: 36470 - 51943 USD Yearly USD 36470.00 51943.00 YEAR
Job Description & How to Apply Below

Fairmont Orchid is seeking a dedicated Fairmont Gold Supervisor to lead the luxury Gold floor, ensuring top guest service while maintaining profitability. You will oversee a team of professionals in a high-end resort setting and promote a culture of excellence.

You will coordinate lounge operations, maintain brand standards, and deliver personalized guest experiences, reporting to the Fairmont Gold Manager. Prior leadership experience and English fluency are essential for success.

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