Ferraro's General Manager

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open‑air beachfront resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults‑only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Plan, organize, control and direct the work of employees in the Ferraro’s Restaurant while ensuring guest satisfaction.

• Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s All Day or Fine Dining Restaurant to ensure that established cultural and core standards are met and to provide long‑range strategic planning for outlet operation.
• Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, and provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
• Work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.

• Minimum of 2 years Front of the House F&B management experience required, preferably in a high‑standard resort setting.
• Working knowledge of division operations as well as Four Seasons cultural and core standards, policies and standard operating procedures.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising and accounting.
• Ability to operate computer equipment and other food & beverage computer systems.
• Reading, writing and oral proficiency in the English language.
• Hawaii Food Handler’s Card, Serv Safe within 3 months, Tuberculosis Clearance, Maui Liquor Card.

• Competitive salary & wages.
• Comprehensive benefits package (including Medical, Dental, Life Insurance, 401(k), Roth, etc.).
• Paid time off including Vacation, Sick time, Live Well Day and Community Care Day.
• Excellent training and development opportunities and learning & development subsidy.
• Many career opportunities within the hotel and to other Four Seasons properties.
• Employee travel program.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meal and paid meal break.
• Salary Range: $103,000 - $126,500.

• Full time.
• The hospitality business functions seven (7) days a week, twenty‑four (24) hours a day and scheduled days and times may vary based on need.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the EEOC poster please visit https://eeoc.gov/sites/default/files//employers/.