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Senior Network & AI-Driven Support Specialist
Job in
Hilo, Hawaii County, Hawaii, 96720, USA
Listed on 2026-06-05
Listing for:
Rockbot
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Rockbot is seeking a Network IT Specialist to provide advanced technical support and own escalated Tier 2 cases. In this role, you will troubleshoot networking, firewall configurations, and hardware issues, while improving workflows through AI-enabled tooling.
The ideal candidate will have at least 3 years of experience in technical support, possess strong customer instincts, and be skilled in problem-solving and communication. Join us in enhancing customer experiences with media technology.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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