Salesforce Quality Engineer

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a Salesforce Quality Engineer at Vanta, you will build and own our first Business Systems Quality Assurance program—establishing the quality gates, automation framework, and observability infrastructure that will protect revenue‑critical workflows and enable the Business Systems team to ship safely at scale.

The Business Systems team owns Vanta's internal GTM and Finance systems—with critical integrations across the revenue and operations stack. This team builds and operates the technical foundation that supports our go‑to‑market motion, financial operations, and data‑driven decision‑making across the company.

You’ll design and implement the end‑to‑end QA operating model from scratch, establish risk‑based testing strategies, build automated test coverage for critical business journeys, and implement monitoring and alerting systems that catch failures before they impact users. This role directly impacts revenue integrity, operational reliability, and our ability to ship confidently as the business scales.

• Design and implement the end‑to‑end QA operating model for Business Systems releases from scratch (intake → risk assessment → test planning → execution → sign‑off → post‑release verification)
• Define and track QA program health metrics – including defect escape rate, test coverage, release failure rate, and mean time to detect – to demonstrate value and guide continuous improvement
• Facilitate or coordinate UAT with business stakeholders for high‑impact releases, ensuring sign‑off is structured and traceable
• Build a risk‑based quality strategy that prioritizes testing and automation based on revenue impact, data integrity, compliance, and system criticality
• Establish and maintain a balanced test automation foundation: unit‑level (Apex), Salesforce automation (flows/LWC), end‑to‑end UI regression, REST/SOAP API validation, and integration/service checks for critical workflows spanning Salesforce and connected tools
• Implement observability and exception reporting infrastructure; establish error detection, alerting, dashboards, and runbooks for Apex classes, flows, and integrations
• Enable and coach admins and developers to build testable solutions and contribute to quality; drive continuous improvement from incidents into updated tests, gates, and monitoring
• Define QA standards and templates (test plan, regression checklist, release readiness, rollback plan) and drive adoption across the team
• Execute targeted manual/exploratory testing for high‑risk changes while building the automation foundation to reduce manual burden over time

• 5+ years in quality assurance, with at least 3 years with Salesforce QA experience
• Proven ability to build or scale a QA program from the ground up in greenfield environments (not just executing tests within an established framework)
• Deep fluency with Salesforce testing practices:
  Apex unit tests, deployment standards, flow testing concepts, and ability to design scalable regression strategies for Salesforce environments
• Hands‑on experience building and maintaining UI/E2E automation frameworks
• Familiarity with testing integration workflows and iPaaS tools (Workato, Mulesoft, Boomi, etc.) – understanding retries, idempotency, monitoring, and failure handling patterns
• Strong stakeholder management skills; able to drive adoption of standards and quality gates without formal authority in environments where QA practices are being introduced for the first time
• Comfort with ambiguity and building in zero‑to‑one environments
• Open to using AI to amplify their skills and strengthen their work – demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
• Experience integrating Salesforce QA into CI/CD…