Facilities and Operations Coordinator

Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults.

• Be part of a mission-driven team committed to fostering health, connection, and resilience
• Work in a collaborative, supportive environment where every role contributes to life-changing outcomes
• Enjoy competitive pay, great benefits

The Facilities & Operations Coordinator is a multi-functional operations role responsible for maintaining safe, clean, and functional facilities while supporting transportation and logistical needs across the program. This position plays a key role in ensuring a safe environment for staff and residents through proactive maintenance, reliable transportation, and operational support.

• Facility Maintenance and Cleanliness
  • Knowledge of construction safety including HAZMAT standards.
  • Prioritize and begin priority work orders; document progress on active orders; close completed orders in the system.
  • Conduct daily facility walkthroughs identifying, rectifying, and logging issues.
  • Basic maintenance tasks such as minor repairs, painting, landscaping support, carpentry, minor electrical and plumbing work.
  • Prepare inspection documentation for OSHA, CARF, or DOH review or licensure.
• Vehicle and Transportation Duties
  • Ensure vehicle fleet is clean, well-maintained, and compliant with safety standards; log any vehicle issues and coordinate repair.
  • Safely transport residents for arrivals, departures, medical appointments, or between program sites as assigned.
  • Maintain a professional and supportive environment during transports.
  • Follow all company vehicle safety policies and Hawaii traffic laws.
• Program Support
  • Provide logistical support, such as assisting with the resident intake process or inventory management.
  • Assist with administrative duties, including accurate documentation and communication with managers.
  • Participate in emergency response efforts, including medical situations and severe weather events, in accordance with training and company protocols.
  • Attend mandatory training sessions and adhere to company drills, policies, and procedures.
  • Communicate effectively to ensure smooth coordination of tasks and responsibilities.
• Additional duties as assigned.

• Facility & Vehicle Safety
  • 0 unresolved safety hazards
  • 100% completion of monthly safety inspections

• Operations & Logistics:
  • 100% of high priority work orders completed within 30 days
  • 75% of medium priority work orders completed within 30 days

• Facility Oversight:
  Ability to manage facility maintenance, cleanliness.
• Inventory & Logistics:
  Experience with logistical support tasks such as resident outfitting and inventory management.
• Core Values:
  Demonstrated alignment with Pacific Quest's core values:
  Professionalism, Health, Connection, and Resilience.
• Communication &
  
  Collaboration:
  
  Effectively communicate with managers and team members to coordinate tasks and address operational priorities.
• Adaptability:
  Flexibility to work independently or as part of a team and schedule flexibility to support operations.

• Valid driver's license with a clean driving record. Annual driver's history reports are required.
• Basic computer skills.
• Ability to pass pre-hire and ongoing background checks, fingerprint, and drug screens.
• Must be 21 years or older in order to meet Company driving insurance requirements.
• Pre-hire and annual TB and physical clearance.
• Stay current on annual training and compliance requirements.
• Maintain current CPR and First Aid certification.
• Maintain CPI Non-Violent Crisis…