Operations Director

THE OPPORTUNITY

The Operations Director / Programs Manager (OD/PM) is a co‑leader of the organization, working in partnership with the Executive Director / Development Manager (ED/DM) and reporting directly to the Board of Directors. You will be the internal backbone of EHCC: the person who keeps the doors open and the engine purring -- finances reconciled, programs coordinated, communications flowing, volunteers engaged, and the building running.

If you are someone who takes deep satisfaction in making a mission‑driven organization function well, who can move comfortably between drafting a spreadsheet and chatting with an artist, and who wants your work to genuinely matter to the community you live in… this role was built for you.

East Hawaii Cultural Center (EHCC) is downtown Hilo’s anchor for arts, culture, and community. From gallery exhibitions and youth arts to Hawaiian cultural programming and community performances, EHCC has served as a creative gathering place for East Hawaii for decades.

• Organization:
  East Hawaii Cultural Center (EHCC)
• Location:
  
  141 Kalakaua Street, Hilo, Hawaii – fully on‑site
• Hours:
  
  Part‑time, 18 hours/week (structured around gallery open hours)
• Compensation: $1,900 per month (equivalent to about $24/hour); W‑2 employee
• Reports to:
  
  EHCC Board of Directors
• Final date to receive applications:
  June 30, 2026

Your work spans five core areas:

• Serve as the primary point of contact for staff, contractors, volunteers, visitors, and vendors
• Maintain organizational systems: shared calendars, contact databases, digital and physical files, administrative workflows, policies and SOPs, and operational logistics
• Coordinate facility needs including supplies, maintenance requests, vendor coordination, safety and security, and insurance and legal documentation

• Own day‑to‑day financial operations: accounts payable/receivable, expense tracking and coding, donation and sales logging, Pay Pal/Venmo processing, and monthly reconciliation in collaboration with the bookkeeper
• Monitor budget‑to‑actual performance across program areas and alert the Board to material variances

• Manage HR documentation for staff and contractors
• Recruit, schedule, and coordinate volunteers and interns
• Participate in the Grants Working Group; provide data for grant compliance and reporting

• Coordinate logistics, finances, schedules, publicity, and reporting across EHCC programs including Youth Arts, gallery exhibitions, and community events
• Manage membership rolls, renewal notices, and donor/member acknowledgements

• Produce e‑newsletters, social media posts, website updates, and promotional materials
• Implement outreach strategies for membership, volunteer, and fundraising campaigns
• Maintain media, partner, volunteer, member, and community contact lists

• A résumé or work history summary
• A brief cover letter (one page or less) describing why this role appeals to you
• The names and contact information of two references

Applications will be reviewed on a rolling basis, however we encourage you to apply before June 30, 2026. For questions please email jobs.

EHCC is an equal opportunity employer committed to building an inclusive and diverse team that reflects the full breadth of our community.

• Strong leadership, management, organizational, and communication skills with demonstrated ability to follow‑through on multiple concurrent priorities
• Two or more years of experience in overseeing operations in a nonprofit, community organization, or small business, or equivalent accounting, administration, or office management experience
• Demonstrated ability to responsibly manage financial tasks including bookkeeping, reconciliation, and budget tracking (Quickbooks knowledge and experience preferred)
• Experience producing public‑facing content and managing social media accounts on major platforms, developing campaigns that grow audience engagement
• Familiarity with Google Workspace (Docs, Sheets, Drive) and standard office software;…