Customer Service Manager - Lead & Elevate Service Teams
Job in
Hilo, Hawaii County, Hawaii, 96813, USA
Listed on 2026-07-30
Listing for:
Sharecare
Full Time
position Listed on 2026-07-30
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Sharecare, Inc. in Hawaii seeks a Customer Service Manager to oversee a team of Customer Service Representatives and Engagement Specialists, coaching and developing staff, and monitoring performance against SLAs.
You will lead daily operations, handle escalated issues, and drive improvements across the department. Ideal candidates bring strong communication skills, experience supervising call-center teams, and a track record of process optimization.
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