Program Manager (Finance) - SR-24

Duties Summary

A program manager is located at the departmental or division level, with responsibility to oversee and/or to plan, develop, implement, and evaluate activities for one or more of the department's programs; develops, evaluates, revises, and implements policies, standards, operating procedures, goals, and objectives; coordinates work between County departments, community organizations, and vendors; provides advice and consultation to agency heads, supervisors, employees, and the public;

and performs other related duties as assigned. There is one (1) immediate permanent full-time vacancy with the Department of Finance - Property Management Division in Hilo. This position manages the Public Access, Open Space and Natural Resource Preservation (PONC) Maintenance Program and oversees the development of procedures, practices and policies regarding the PONC program. Primary responsibilities of the position also include the contract management, fiscal analysis, program review of stewardship grants and applications, provides guidance, procedural direction, and technical support.

(Appointment may be made at any rate within the salary range advertised above at which appropriate qualified applicants can be recruited. Starting salary will be based on the qualifications of the person selected.) The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

• Oversees and participates in program planning, development, and implementation work, which may involve work with public, private, or community organizations to plan, develop, and implement programs and activities.
• Serves as program resource and provides advice and consultation to manager, supervisors, other employees, and the public.
• Conducts studies and analyses of major, unprecedented, or controversial issues regarding the agency services and operations.
• Formulates and recommends new or revised policies, operational procedures, program goals and/or objectives.
• Surveys and evaluates customer/client needs and concerns; recommends new programs, changes or enhancements of current programs, and development of new program activities.
• Oversees the implementation of new or revised program plans, policies, work processes, systems, upgrades, etc. to ensure proper coordination and appropriate training of customers/clients; takes necessary action to resolve any problems or conflicts that may occur.
• Collaborates with representatives from other departments, governmental agencies, vendors, and private or community organizations to foster cooperation and effectively implement programs and activities.
• Drafts vendor contracts and monitors services to ensure compliance with contract provisions; advocates for department/County in discussions with vendor regarding services to be performed.
• Facilitates the development of Memorandum of Agreements among appropriate stakeholders.
• Evaluates programs to identify problems, barriers, or processes that impede the effective, efficient, and timely response to customer/client needs; recommends and implements improvements.
• Oversees the maintenance of records; prepares operational reports; evaluates statistics to ensure achievement of objectives and to implement program changes.
• Identifies program needs and potential sources of funding from state, federal, and private sources; prepares grant applications and supporting documentation; supervises and/or participates in the management of grants.
• Keeps abreast of State, Federal, and County laws, ordinances, regulations, and legislation that govern or may impact program; may draft testimony, legislative proposals, or comments as appropriate; evaluates impact and resolves issues or problems.
• Identifies training needs; organizes and coordinates training for customers/clients.
• Participates in the preparation of annual budget requests; may attend budget hearings to justify requests.
• Serves as program liaison and attends meetings with employees, departments, vendors, and private and community organizations regarding program matters.
• May supervise other…