Stock Clerk, Puainako Hilo
Listed on 2026-01-01
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Retail
Stocking, Retail Associate/ Customer Service
Job Details
Job Location: KTA Puainako Store 3 - Hilo, HI
Position Type:
Part Time
Salary Range: $16.00 - $17.00 Hourly
Job Shift:
Any
PRIMARY RESPONSIBILITY
The primary responsibility of a Stock Clerk is to ensure customer satisfaction by neatly and accurately stocking the sales floor shelves in a timely manner. A Stock Clerk also increases customer loyalty by assisting all customers with courteous, pleasant, patient service and treatment.
ESSENTIAL DUTIES
You MUST perform the following duties regularly and up to company standards:
NON-ESSENTIAL JOB DUTIES
In order to provide the best possible service to our customers, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager or designated person-in-charge:
CUSTOMER SERVICE EXPECTATIONS
All associates are required to provide our customers with World Class Service with a local touch:
WORKING CONDITIONS
Frequently work indoors where it may be noisy and cold, and with a high volume of customers and co-workers. Occasionally work outdoors where it may be hot, humid, and sometimes raining, or in a warehouse where it is poorly ventilated and dusty, to retrieve and load merchandise to be transported to the sales floor, and to discard trash and cardboard boxes;
work around fumes from the forklift.
WORK HOURS
Generally be available for work 7 days a week and holidays, from store open to close.
EQUIPMENT USE
Frequently use a stock wagon to take merchandise to and from warehouse; case cutter and ladder to display merchandise; baler to discard boxes. Occasionally use a broom, dustpan and feather duster to maintain cleanliness of warehouse and merchandise; freight elevator to take merchandise to and from upstairs warehouse; forklift and pallet jack to transport merchandise in warehouse area; telephone to answer incoming phone calls and page other co-workers.
Seldom use a code gun to code various merchandise; company van to pick up and deliver merchandise to other stores; handheld laser bar code scanning device (ex. Motorola, Symbol, Telxon) to order merchandise.
SAFETY EQUIPMENT
Continuously wear a back support belt when performing all job duties.
MENTAL, PHYSICAL AND COMMUNICATION DEMANDS
MENTAL Frequently need to concentrate well and be alert to perform all duties. Occasionally need to use mathematical abilities to take inventory, fill orders, do cost-code pricing, and receive freight.
PHYSICAL Continuously need to stand, walk, handle, use fingers, and corrected vision when performing all job duties. Frequently need to bend, squat, kneel, crouch and reach, to stock merchandise and take inventory; push and pull up to 800 lbs. and lift and carry up to 50 lbs. to retrieve merchandise from warehouse using a stock wagon or pallet jack. Occasionally need to use wide field of vision to operate forklift and company van;
climb ladder and balance to clean, stock, and face top shelves. Seldom need to visit other work sites to pick up merchandise.
COMMUNICATION Frequently need to listen, talk to, and understand customers, vendors, supervisors and co-workers, and assist them with their requests when doing all job duties; read product cases when receiving, storing and stocking merchandise; read shelf tags and signs and display plan when stocking shelves; read and write in communication book; write signs and special orders.…
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