Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations.

Retail

The retail Sales and Service Technician (SST) is a hybrid role intended as a pipeline for future career growth within Firestone Complete Auto Care. Responsibilities include serving customers by assessing needs, recommending products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful candidates will learn all aspects of store operations and flex between customer interactions and basic vehicle service tasks.

Pay Range: $16.80 – $25.10 per hour.

• Customer service, sales, customer issue resolution – 75%.
• Basic vehicle service tasks (oil, tires, fluids) – 25%.
• Store operations (opening/closing, inventory, displays) as needed.
• Support manager or act as Manager‑On‑Duty in certain circumstances.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer service and career‑growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2‑year degree or comparable education, training program completion, or certification.
• Previous consumer retail sales experience.
• Previous automotive experience.
• Previous management/supervisory experience.

• Medical, Dental and Vision – starting day 1.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• Daily pay program.
• Professional development resources.
• Community involvement activities.
• Integrity & teamwork focus.

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Candidates with temporary work authorization or requiring sponsorship may be disqualified.