Manager Duty

Sensually Yours, Inc. is a locally owned specialty retail store in Honolulu, HI, seeking a Keyholder / Manager on Duty (MOD) to support daily store operations during assigned shifts. This role is a shift-lead position and is ideal for experienced retail associates looking to take the next step.

The MOD acts as the on-site point of contact during their shift, ensuring smooth store operations, excellent customer service, and adherence to established policies and procedures.

• Open and/or close the store as scheduled
• Serve as the on-duty keyholder during assigned shifts
• Support and guide sales associates during peak hours
• Maintain store standards (cleanliness, organization, merchandising)
• Handle basic customer issues and escalations when appropriate
• Complete routine operational tasks and shift checklists
• Motivate and rally sales staff to meet daily sales goals during your shift
• Back-up sales team for on-floor sales and assisting customers on Lightspeed POS, with the ability to accurately handle cash/credit payments
• Communicate notes or incidents to store leadership
• Balance cash drawers at the end of your shift and prepare bank deposits

• 1+ year retail experience
  , preferably in a lead or keyholder role
• Strong customer service and communication skills
• Reliable, punctual, and comfortable working independently
• Ability to remain calm and professional in a retail environment
• Availability for day, evening, and weekend shifts
• Strong attention to detail and ability to uphold good inventory practices, such as FIFO
• Must be 18+ and able to verify customer  store policy
• Ability to stand for extended periods and lift up to 30 lbs

• Hourly, non-exempt position
• Part-time or full-time availability, depending on store needs

• Generous employee discount
• HMSA PPO and Kaiser HMO options for full-time employees
• Paid vacation and sick time for eligible full-time employees