Manager Duty at Sensually Yours

Sensually Yours, Inc. is a locally owned specialty retail store in Honolulu, HI, seeking a Keyholder / Manager on Duty (MOD) to support daily store operations during assigned shifts. This role is a shift‑lead position and is ideal for experienced retail associates looking to take the next step.

The MOD acts as the on‑site point of contact during their shift, ensuring smooth store operations, excellent customer service, and adherence to established policies and procedures.

• Open and/or close the store as scheduled
• Serve as the on‑duty keyholder during assigned shifts
• Support and guide sales associates during peak hours
• Maintain store standards (cleanliness, organization, merchandising)
• Handle basic customer issues and escalations when appropriate
• Complete routine operational tasks and shift checklists
• Motivate and rally sales staff to meet daily sales goals during your shift
• Back‑up sales team for on‑floor sales and assisting customers on Lightspeed POS, with the ability to accurately handle cash/credit payments
• Communicate notes or incidents to store leadership
• Balance cash drawers at the end of your shift and prepare bank deposits

• 1+ year retail experience
  , preferably in a lead or keyholder role
• Strong customer service and communication skills
• Reliable, punctual, and comfortable working independently
• Ability to remain calm and professional in a retail environment
• Availability for day, evening, and weekend shifts
• Strong attention to detail and ability to uphold good inventory practices, such as FIFO
• Must be 18+ and able to verify customer  store policy
• Ability to stand for extended periods and lift up to 30 lbs

• Hourly, non‑exempt position
• Part‑time or full‑time availability, depending on store needs

• Generous employee discount
• HMSA PPO and Kaiser HMO options for full‑time employees
• Paid vacation and sick time for eligible full‑time employees