Guest Service Associate

Job Overview

Join our dynamic team as a Guest Service Associate and become the friendly face that creates memorable experiences for every guest! In this lively role, you’ll deliver exceptional customer service, assist with product demonstrations, and ensure our retail environment is welcoming and well-organized. Your enthusiasm and communication skills will help guests find what they need, explore new products, and leave with a smile.

This paid position offers an exciting opportunity to develop retail expertise while making a positive impact every day.

• Greet guests warmly and provide outstanding customer service to enhance their shopping experience
• Operate the point-of-sale (POS) system efficiently for transactions, including cash handling and credit card processing
• Assist customers with product demos, explaining features and benefits to encourage sales and upselling opportunities

• Previous retail sales or customer service experience is preferred but not required; enthusiasm and a positive attitude are key!
• Supervising experience is a plus for those interested in leadership opportunities within the team.
• Bilingual skills are highly valued to serve our diverse customer base effectively.
• Familiarity with POS systems, cash handling procedures, and basic retail math will help you succeed in this role.
• Strong communication skills, including active listening and clear verbal interaction, are essential for engaging with guests and team members. Phone skills mandatory.
• Experience working in grocery stores or similar retail environments will be advantageous but is not mandatory.

This energetic role invites motivated individuals eager to grow their retail skills while providing top-tier service. If you’re passionate about helping others find what they need and thrive in a fast-paced environment, we’d love to hear from you!

• Competitive Hourly Pay
• Commission Pay
• Tips

• Flexible schedule
• Paid time off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee Discount
• Paid training

In person

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:

• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry

From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.