Assistant Manager - Ala Moana Center, Abercrombie & Fitch

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency across all store processes. Leveraging their creative expertise through floor‑set updates, styling recommendations and product knowledge, they also manage talent – from recruiting and training to engagement and development.

• Perform opening and closing routines.
• Supervise the sales floor & stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling and payroll operations.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets & perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building skills and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

• Competitive incentives, including a quarterly incentive bonus program.
• Paid time off, paid volunteer day per year.
• Merchandise discount.
• Medical, dental and vision insurance.
• Life and disability insurance.
• Associate assistance program.
• Paid parental and adoption leave.
• 401(K) savings plan with company match.
• Training and development opportunities for career advancement.

Starting Rate: $24.50 per hour (recruiting pay range $24.50-$24.50 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.