Customer Service Associate; HELE Kam Ave | Part-Time

HELE Customer Service Associate / Convenience Store Cashier

Salary Range: $17.15 - $21.15 hourly

Shift Differential Eligibility: $3.00

Work Location: 1801 Kamehameha Ave, Hilo, HI 96720

Join a local convenience store focused on speed, cleanliness, and kindness. The role offers a foundation for career growth in retail.

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
• Accurately ring up all sales on POS system, complying with all cash handling procedures.
• Maintain responsibility for cash and other forms of tender, e.g., coupons and credit card transactions.
• Adhere to company policies, store procedures, safety, and environmental policies.
• Receive, stock, and organize merchandise.
• Assist in maintaining proper inventory levels and conduct shift audits.
• Participate in safety programs, trainings, and mandatory job‑related meetings as needed.
• Perform cleaning duties to keep the site clean both inside and out, including equipment upkeep.
• Identify equipment problems and report as needed.
• Perform all duties with minimal supervision, including flexible hours and additional assigned duties.

• Stand and/or walk for an entire shift.
• See with 20/40 vision (corrective lenses acceptable) to handle items, inventory, and gas pumps.
• Communicate effectively in English.
• Follow safety procedures (e.g., respond to alarms, contact 911).
• Frequent reaching overhead, gripping, wrist movements, and finger dexterity for restocking, packaging, operating POS, handling payments, operating gas pumps, and housekeeping.
• Frequent squatting and kneeling for item replenishment.
• Push/pull with arms up to 20 pounds using a hand truck.
• Lift 20 pounds or less from floor to waist, overhead, and carry short distances.
• Occasional lifting up to 50 pounds.
• Climb a stepladder to stock, retrieve materials, or place/remove signs.

Note:

Exposure to gas fumes, solvents, and occasional noise may occur.

21 years of age or older with legal permanent authorization to work in the United States.

• High School Diploma or GED preferred.
• Experience in retail sales and cash handling preferred.
• Perform basic math accurately.
• Communicate in English orally and in writing, including telephone skills.
• Work flexible shifts, arrive on time.
• Handle equipment, tools, and materials as required.
• Perform essential duties and work in described conditions.

Part‑time employees working at least 20 hours per week qualify for employee assistance programs, a company 401(k) plan, discounted company stock, and 29 hours vacation starting the first day after the first anniversary. Additional vacation accrues bi‑weekly based on years of service.

Par Pacific prohibits discrimination and harassment of any type and provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law.