Lead Associate Bayfront Store

Lead Associate Bayfront (Hilo-Big Island) Store $18.00-$18.50/hr (doe), Full Time, quarterly bonus up to $100, Sign on bonus up to $1,000* (doe)

At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be a workplace where we have mutual respect and teamwork. Employees enjoy their jobs, and we care for one another. We believe in doing the right thing for each other and for our customers and partners. This core value is consistent with our name and island heritage.

We offer competitive base pay, cash sign‑on bonus, health coverage, tuition reimbursement, and two weeks of vacation after a year of service.

• Provide quality customer service by ensuring prompt, friendly, and courteous service.
• Perform cashiering, housekeeping, and stocking duties.
• Balance cash and make deposits for a particular day(s) in the absence of the Store Manager.

• In the absence of the Store Manager, provide minimal supervision of Sales Associates and assign duties for particular shift(s).
• Ensure the store operates according to company policies, procedures, and standards.
• Assist the Store Manager in processing daily paperwork and bank deposit procedures.
• Provide quality customer service by greeting each customer promptly and timely.
• Perform cashiering duties according to the Aloha Island Mart (AIM) Cash Policy.
• Follow Techniques of Alcohol Management (TAM) policies and procedures.
• Check in new merchandise in a timely manner.
• Perform stocking and pricing duties.
• Maintain a clean store environment by performing housekeeping duties.

• Provide quality customer service by greeting each customer promptly and timely.
• Perform cashiering duties according to the AIM policy.
• Follow security and safety policies and procedures.

• Assist in processing daily paperwork.
• Assist in conducting inventory, placing orders, and processing merchandise received.
• Attend monthly store meetings.

• Check in new merchandise in a timely manner.
• Perform stocking and/or pricing duties in a timely manner.
• Clean gasoline pumps as needed.
• Perform miscellaneous housekeeping duties as needed.
• Assist in covering other locations as assigned.
• Perform other duties as assigned.

• Mathematical ability for proper cash handling.
• Ability to provide prompt, friendly, and quality customer service.
• Ability to perform stock/inventory duties.

• High School Diploma or equivalent.
• Successful completion of Sales Associate Training Class (BSAT).
• On‑the‑job training provided by the Manager and Assistant Manager.
• On‑the‑job computer training.

• 1‑2 years experience in customer service.
• 1‑2 years experience in cash handling.
• 1‑2 years experience in supervision.

Employment status may vary:

• Full‑time Regular (35+ hrs. / week)
• Part‑time Regular (20+ hrs. / week)
• Casual Employee (less than 20 hrs. / week)

• Sunday‑Saturday availability
• Flexible availability to work varied shifts (day, night, swing, or graveyard)
• Extended hours as assigned

• Continuously requires attention to detail, concentration, alertness, and mathematical skills.

• Continuous standing for extended periods, handling, fingering, and use of eye‑hand‑foot coordination; corrected vision required.
• Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching, pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
• Occasional sitting, running, color vision use, or visiting/working at other sites.

• Continually talks to customers/clients and meets their requests.
• Frequently talks to co‑workers and receives instructions.
• Occasionally meets requests of co‑workers.
• Regularly talks to outside trade persons/vendors, talks on the telephone, trains/gives instructions, and reads.
• Occasionally meets requests of vendors.
• Occasionally writes or composes written language.

Aloha Petroleum is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. We make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.