Meat Wrapper, Puainako Hilo
Listed on 2026-08-05
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail & Store Manager
Meat Wrapper, Puainako Hilo
KTA Puainako Store 3 - Hilo, HI 96720
OverviewSalary Range $17.00 - $19.00 Hourly Position Type Part Time Job Shift Day
DescriptionJoin a locally owned company that's been servicing our Hawai'i island community for over 100 years. Together, we can continue to meet the food, household and pharmacy needs of our family, friends, and island visitors!
You will be a good fit if:
- You have a friendly, cheerful, pleasant demeanor, characterized by a strong desire to please customers and co-workers and serve them well.
- You maintain a positive attitude toward work, co-workers, supervisors and customers.
- You are a self-starter capable of keeping up with a fast-paced environment.
- You are a good listener, patient and understanding of customers and co-workers.
- You are honest and trustworthy, and use good judgment.
Applicants will be contacted for an interview based on the current number of position openings at any given time and the applicant's probability to fill this position.
PRIMARY RESPONSIBILITY
The primary responsibility of a Meat Wrapper is to ensure customer satisfaction by properly packing, wrapping, pricing and displaying various fresh and frozen meat, pork, and poultry products, while following the Department of Health sanitation guidelines. A Meat Wrapper also increases customer loyalty by assisting all customers with courteous, pleasant, patient service and treatment.
Essential DutiesYou MUST perform the following duties regularly and up to company standards:
- Promptly and efficiently greet, thank, offer assistance, and meet the needs of all customers.
- Pack, wrap, price, and merchandise quickly and efficiently all Meat Department products.
- Fill and maintain the quantity and quality of products in showcase, as needed.
- Rotate products by date, to prevent outdated and spoiled merchandise.
- Reduce or remove merchandise that is nearing or has reached an expiration date.
- Follow all safe food handling procedures.
Non-essential job duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager or designated person-in-charge:
- Engage in suggestive selling and other sales techniques, including PA announcements.
- Ensure proper merchandising of products by making and displaying eye-appealing signage.
- Monitor the temperature of all showcases throughout the day.
- Order supplies as needed.
- Prepare by-products for sale.
- Mix sauces for marinades.
- Refill supplies (meat trays, plastic containers, etc.).
- Assist with freight.
- Answer incoming phone calls and assist the customer with their needs.
- Assist with monthly inventory.
- Sweep and pick up debris from sales floor area fronting showcases.
- Clean shelves and change matting in self-service showcases.
- Perform other duties as required.
All associates are required to provide our customers with World Class Service (with a local touch). GREET all customers (be friendly, smile and make face-to-face eye contact). HELP all customers (listen and pay attention; be courteous; be knowledgeable about product location, services offered and store hours; offer alternatives if a product is out of stock; take the customer to the product, etc.).
Personalize the customers shopping experience (make small talk, offer meal suggestions, explain current store promotions, etc.). THANK all customers (show appreciation and offer a parting comment).
Continuously work in a chilled room where it may be wet, noisy, and extremely cold, and with a strong smell of raw meat and seafood. Occasionally work on the sales floor to display products in showcases. Seldom work outdoors to receive freight, and discard of trash and boxes.
Work HoursBe available for work 7 days a week and holidays between 5:00 am and 8:00 pm, depending on the store and departments hours of operation.
Equipment UseFrequently use meat trays, meat dolly, wrapping and pricing machines, to perform all essential duties. Occasionally use telephone to order merchandise and assist customers and co-workers with requests. Seldom use pallet jack to receive freight; baler to compact cardboard boxes; dust pan, broom and cleaning solutions to perform cleaning duties; stock wagon to transport freight, boxes and trash.
Safety EquipmentContinuously wear a back support belt when performing all job duties.
Mental, Physical and Communication DemandsMENTAL Continuously need to concentrate well, be alert, and pay attention to detail to work safely, produce quality products, and provide excellent customer service; be able to work efficiently, even with frequent interruptions. Frequently need to use basic math skills to calculate quantities and prices, in order to provide accurate quotes and cuts for customers, and reduce prices on items. Occasionally need to be able to remain calm, courteous and professional when handling various customer situations and complaints.
PHYSICAL Continuously need to stand, walk, handle, use fingers, corrected vision, good depth perception, eye-hand…
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