Strategic Customer Executive

About Motorq

Motorq is the leading connected vehicle intelligence platform, processing over 5 million trip miles and 500 million data points per day. We aggregate data directly from automotive OEM APIs — no hardware required — and deliver it as structured insights and automated workflows to fleet operators, lenders, rental companies, and automotive partners.

Headquartered in the SF Bay Area with offices in Chennai, Bengaluru, and Seattle, Motorq has raised a $40M+ Series B and is growing rapidly across new geographies and use cases. We're part of the Stanford StartX community and deeply partnered with leading automotive OEMs including GM, Ford, Toyota, Stellantis, Volkswagen, Hyundai, Volvo, Tesla, Mercedes-Benz, Audi, and Rivian.

Motorq's most strategic customers — large enterprise fleets, fleet management companies, and mobility operators — represent both our greatest source of current revenue and our largest opportunity for growth. The Strategic Customer Executive (SCE) exists to fully unlock that opportunity.

Reporting to the SVP & GM of Strategic Accounts, the SCE is a senior sales and general‑management role. You will own a portfolio of Motorq's most important customer relationships end to end — driving expansion revenue, deepening product adoption across the full Motorq suite, and acting as a general manager for your accounts. This means mastering every dimension of what Motorq offers — our AI‑powered fleet portal, agentic workflows, LLM‑driven insight engines, APIs, data streams, and analytics capabilities — and translating that into tangible, measurable value for the customers who matter most.

AI is central to where Motorq is headed. The SCE will be expected to deeply understand Motorq's evolving AI product layer — including autonomous agent workflows, AI‑powered vehicle recovery, fuel recapture, safety insights, and end‑of‑life intelligence — and to champion these capabilities with customers as a genuine competitive differentiator.

This is not a traditional account management role. It requires the strategic instincts of a senior enterprise seller, the operational depth of a general manager, and the technical curiosity to become a genuine expert in connected vehicle intelligence and applied AI.

• Own a portfolio of Motorq's most strategic enterprise accounts — accountable for retention, expansion revenue, and overall customer health.
• Drive growth within existing accounts by identifying expansion opportunities across Motorq's full product portfolio: AI‑powered fleet portal, APIs, data streams, and analytics.
• Develop and execute account plans that map customer business goals to Motorq capabilities, building multi‑year roadmaps for value delivery and revenue growth.
• Build and maintain deep executive relationships across each account — becoming a trusted advisor to fleet operators, VPs, and C‑suite stakeholders.
• Develop mastery of the entire Motorq product suite and stay ahead of new capabilities, so you can proactively bring customers the next opportunity before they ask.
• Orchestrate internal resources — Product, Engineering, Customer Success, and Leadership — to deliver on commitments and resolve escalations quickly.
• Lead QBRs, business reviews, and strategic planning sessions that demonstrate ROI and shape the customer's long‑term vision for connected vehicle intelligence.
• Partner with the SVP & GM to develop the playbook, processes, and coverage model for the Strategic Accounts segment as it scales.
• Feed customer insight back into Motorq's product roadmap — you will know what our most important customers need before anyone else does.

• A strategic seller and general manager — you think in terms of customer business outcomes, not just deals, and you take personal ownership of the performance of your accounts.
• Deeply curious about technology — you go beyond surface‑level product knowledge and invest in genuinely understanding how Motorq's platform works and how it creates value.
• A relationship architect — you build trust at every level of a customer organization, from technical teams to the boardroom, and you invest in those relationships for the long haul.
• Commercially…