Tech

Position Summary: Under the general direction of the Service Manager and with little or no supervision, the Tech 1 will perform duties in the repair, maintenance, and rebuilding of equipment in the service shop or field. The Tech 1 is required to complete work within the time frame and standards established by HPC.

Reports to: Branch Operations Manager |
FLSA Status: Non-exempt |
Division: HPC |
Department: Service |
Union: ILWU |
Location: Hilo

• Troubleshoot mechanical problems in Caterpillar, allied products, and Ag & Turf, and industrial products serviced by the service department.
• Makes warranty recommendations and prepares reports when performing warranty service jobs.
• Performs minor welding, fabrication, plumbing, and D.C. electric repairs.
• Attends training classes as directed and obtains passing grades.
• Reconditions or overhauls major components to manufacturer’s specifications.
• Recommends actions to correct failures or problems.
• Adheres strictly to HPC safety, housekeeping, credit, and other rules, policies, and procedures.
• Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC departments.
• Contributes to team effort by accomplishing results as needed.

• Must have a high school diploma or equivalent.
• Must have a valid Drivers License with a good driving record.
• Must have PC skills.
• Must be forklift certified or able to be certified within 60 days.
• Must own hand tools that are suitable to perform the work noted above.
• At least 5 years of experience preferred.

• Walking:
  Moves about on foot, often through uneven terrain.
• Hands/arms:
  Operates equipment and hand and power tools.
• Handling:
  Seizes, helps, or works with hands.
• Lifting:
  Raises or lowers miscellaneous equipment parts and tools.
• Reaching:
  Extends hands and arms in any direction.
• Stooping:
  Bends body downward and forward by bending at knees or waist.
• Standing:
  Remains in standing position if required to perform various functions of the job.
• Climbing:
  In and out of equipment.
• Raising/Lowering:
  Goes up and down in man lifts.
• Vision:
  Reads work tickets and parts and service books and operates heavy equipment.
• Talking:
  Communicates by radio, phone, and in person.
• Hearing:
  Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.
• Sitting:
  Sits in equipment and vehicles for extended periods.
• Laying:
  Lies in prone position under vehicles and equipment for extended periods.
• Lifting:
  Lifts up to 60lbs. daily, frequent exertion.

• Noise:
  Works in conditions with constant or intermittent noise.
• Temp/Weather:
  Works outside and in a shop with variations of temperature and weather.
• Exposure:
  Subject to foul odors, fumes, and harsh substances.

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical video appointments available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $44.36 hourly

Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.