Tech Trainee

JOB DESCRIPTION

Job Title: Tech Trainee 3

Reports to: Hawaii Island Branch Ops Manager

FLSA Status: Non-exempt

Division: HPC

Department: Service

Union: ILWU

Location: Hilo

Position Summary: Under the general direction of the Big Island Product Support Manager, the Tech Trainee 3 primarily performs duties in the service department or at customer’s location. The Tech Trainee 3 may at times, perform unskilled or semiskilled duties in assigned areas. The Tech Trainee 3 will remain in the Trainee 3 classification for a minimum period of 1 year.

During this period, the Tech Trainee 3 shall attend all assigned training classes.

• Disassembles, cleans, and reassembles Caterpillar, allied product machines, and Ag & Turf and industrial products serviced by the Service Department
• Measures and identifies parts and components for reusability or replacement, ordering new parts as required
• Performs all requirements found in Caterpillar and other allied lubrication and maintenance and warranty guidelines
• Attends training classes as directed and obtains passing grades
• Completes Service Reports in a timely manner and in accordance with HPC standards
• Travel as required within HPC established territory
• Operates HPC service vehicles
• Adheres strictly to HPC safety, housekeeping, credit, and other rules, policies, and procedures
• Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC departments

• Must have a high school diploma or equivalent
• Must have a valid Driver’s License with a good driving record
• Must have PC skills
• Must be forklift certified or able to be certified within 60 days
• Must own hand tools that are suitable to perform the work noted above
• At least 1 year of experience is preferred

• Walking:
  Moves about on foot, often through uneven terrain
• Hands/arms:
  Operates equipment and hand and power tools
• Handling:
  Seizes, helps, or works with hands
• Lifting:
  Raises or lowers miscellaneous equipment parts and tools
• Reaching:
  Extends hands and arms in any direction
• Stooping:
  Bends body downward and forward by bending at knees or waist
• Standing:
  Remains in standing position if required to perform various functions of the job
• Climbing:
  In and out of equipment
• Raising/Lowering:
  Goes up and down in man lifts
• Vision:
  Reads work tickets and parts and service books and operates heavy equipment
• Talking:
  Communicates by radio, phone, and in person
• Hearing:
  Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person
• Sitting:
  Sits in equipment and vehicles for extended periods
• Lying:
  Lies in prone position under vehicles and equipment for extended periods
• Lifts up to 60lbs. daily, frequent exertion

• Noise:
  Works in conditions with constant or intermittent noise
• Temp/Weather:
  Works outside and in shop with variations of temperature and weather
• Exposure:
  Subject to foul odors, fumes, and harsh substances

Reasonable accommodations for essential functions of the position will be considered.

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical video appointments available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $39.29 hourly

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.