CNC Field Service Engineer Job Hilo area,Hawaii USA,Trades / Skilled Labor

Field Service Technician can live ANYWHERE in the country!!!!

SUMMARY

This position is responsible for maintaining effective customer support by providing service to all Company machinery at a customer’s location under limited supervision at INDEX Corporation
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ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Diagnoses and troubleshoots machinery malfunctions at customer site

Execute Installs, repairs, inspections, sets ups and tests on two machine product lines targeted by Regional Service Manager, with minimal guidance of senior and lead service technician.

Dismantles defective components, equipment or parts and installs, adjusts and tests new or repaired parts to Index standards.

High proficiency on multiple product lines with minimal guidance and supervision

Cleans and lubricates shafts, bearings gears and other parts of machinery.

Installs, creates machine archives, repairs electrical and electronic components of machinery and equipment such as transformers and wiring.

Installs and repairs hydraulic, coolant or pneumatic systems that are associated with the machine.

Returns all remaining parts with the correct paper work and correct packaging to the Company’s office.

Submits all service paper work and expenses weekly, and on time. Updates IUS team with daily updates.

Maintains a neatly organized, clean and safe work area.

Adheres to all customer and Index specified safety requirements

Maintains the highest level of professionalism and integrity while working on the customer site or in the office.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty and responsibility according to the requirements of INDEX Corporation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES:

Company-related Competencies –

To perform this job successfully, all employees of INDEX Corporation must demonstrate the following competencies:

Safety and Security

Observes safety and security procedures;
Determines appropriate action beyond guidelines;
Reports potentially unsafe conditions;
Uses equipment and materials properly.

Ethics

Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically;
Upholds organizational values.

Quality

Demonstrates accuracy and thoroughness;
Looks for ways to improve and promote quality;
Applies feedback to improve performance;
Monitors own work to ensure quality.

Teamwork

Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Puts success of team above own interests;
Able to build morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.

Professionalism

Approaches others in a tactful manner;
Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions;
Follows through on commitments.

Job-related Competencies –

To perform this job successfully, incumbents in this job should demonstrate the following competencies:

Analytical

Synthesizes complex or diverse information;
Collects and researches data;
Uses intuition and experience to complement data;
Designs work flows and procedures.

Project Management

Develops project plans;
Coordinates projects;
Communicates changes and progress;
Completes projects on time and budget;
Manages project team activities.

Problem Solving

Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully;
Develops alternative solutions;
Works well in group problem solving situations;
Uses reason even when dealing with emotional topics.

Technical Skills

Assesses own strengths and weaknesses;
Pursues training and development opportunities;
Strives to continuously build knowledge and skills;
Shares expertise with others.

Adaptability

Adapts…