More jobs:
IT Customer Support Specialist II - 61165491
Job in
Hilton Head Island, Beaufort County, South Carolina, 29938, USA
Listed on 2026-08-20
Listing for:
State-of-South-Carolina
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
- Resolves technical issues relating to computer hardware or software devices. Speaks with customers to diagnose technical issues, pulls reports with listed or escalated issues, or completes computer generated or assigned task. Assists in the assessment of applications, web sites, and other multimedia materials. Assists programmers, end users IT personnel, and stakeholders to ensure that programs meet user's needs and are understood by users.
Assists with reports to management. Completes or resolves assigned tasks, work reports and work tickets. - A high school diploma and relevant experience. An associate's degree or a bachelor's degree in a related field may be substituted for the required work experience.
- SQL and/or MySQL database experience
- HTML experience as it relates to website development and management.
- Good time management
- Good customer service skills
- Ability to write and revise simple to moderately complex user documentation. May train and/or develop materials for end-user training supported software applications; may be responsible for the development of technical training modules for agency divisions.
- Ability to work effectively with users, vendors, and other internal and external customers.
- Ability to understand and carry out simple to moderately complex technical and non-technical instruction requests.
- Assists with the management, distribution, and troubleshooting for agency devices such as laptops, desktops, state issued cell phones, printers, etc.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×