Server - Part Time-Weekends

Moss Creek is seeking professional and service-oriented Servers to deliver exceptional dining experiences to our guests. This role is responsible for providing attentive, efficient, and friendly service while maintaining a positive and team-focused atmosphere. Candidates must be available to work weekends, including both Saturday and Sunday shifts.

A member of the Moss Creek service professional staff is the face of our community. They are here to provide a positively memorable experience for all members and guests dining with us. They have extensive knowledge of all the menus, specials, standard food terminology, wines and cocktails. They provide timely, attentive and accurate service, personally tailored to each table’s experience. They take food and drink orders and ensure that all tables are provided an exceptional service experience at Moss Creek.

They are to make sure the dining areas are always operating effectively to ensure outstanding service to members and guests. They are conscious of being present on the floor, timing and attention to details at each table served. They are familiar with menu items and specials and have an extensive knowledge of wine and cocktails.

• Is knowledgeable of the Levels of Performance service levels
• Focuses on, and prioritizes, member recognition.
• Takes food and drink orders from members accurately and with a positive attitude.
• Ensures all orders are entered into POS correctly, noting any food preferences and allergies.
• Engages with members in a friendly manner, providing extraordinary service.
• Has full knowledge of the menu they are serving, with the ability to make food suggestions and warn of possible allergy triggers.
• Ensures members are enjoying their meals and is quick to take action to correct any problems.
• Is always busy, if their tables are taken care of, they are helping other servers or doing side work.
• Ensures Cash is accurate and billing the correct members
• Comes in to work on time with a positive attitude, in the correct uniform, neatly pressed.
• Comes in with the proper tools to provide good service, server’s book, pens, wine key, and menu knowledge.
• Charges members accurately by being familiar with the membership and addressing members by name throughout service.
• Successfully and positively performs within work dynamics and under pressure.
• Complies with all health and safety protocols involved in handling food.
• Coordinates with the expeditor to ensure accurate and high-quality food and service.
• Embraces and embodies the Moss Creek Owners Association culture
• Follows all the health and safety protocols of safe liquor service.
• Embraces and embodies the Moss Creek culture

• Strong interpersonal and problem-solving abilities. Highly responsible & reliable.
• Ability to work well under pressure in an ever-changing environment.
• Present a positive, professional image and visible leadership skills.
• Ability to make good decisions and follows company policies in accordance with applicable regulations and procedures.
• Experience providing excellent customer service in a fast-paced bar or fine dining restaurant bar.
• A positive attitude and the ability to work well under pressure with bussers, cooks, and other staff.
• Able to perform high quality work, even while unsupervised.
• Ability to multi-task and deliver orders accurately and in a timely manner.
• The ability to keep the bar accurately stocked.
• Position will be required to work a varied schedule that includes evenings, nights, and weekends. You are part of a team who will ensure you have support and the ability to cover your time off.

• Represent and execute as part of all duties MCOA’s core values.
• Ability to work cohesively as part of a team.
• Demonstrate professional conduct with all colleagues, with the ability to remain calm in stressful situations.
• Ability to focus attention on needs the needs of membership, always remaining calm and courteous.
• Come to work in appropriate uniform, with proper grooming adhering to all appearance/grooming standards.
• Come to work as scheduled and arrive at your work area prepared for…