Director-Support Services
Listed on 2026-09-27
-
Security
Security Management & Operations
Job Description Summary
Responsible for the overall leadership for the security department and ensures compliance with our overall security plan and procedures. Participates in security investigations and recommends mitigation strategies. Mentors, coaches, and develops team members. Develop, review, revise policies, systems, and procedures in support of a comprehensive security plan. Reports any concerns noted and works to mitigate risk. Able to use varying de-escalation methods including use of Conducted Electrical Weapon or Armed Weapon to neutralize/control a potentially harmful situation.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC004855 ORBG - Security
Pay Rate Type
Salary
Pay Grade
Health-34
Scheduled Weekly Hours
40
Job Description
Responsible for the overall leadership for the security department and ensures compliance with our overall security plan and procedures. Participates in security investigations and recommends mitigation strategies. Mentors, coaches, and develops team members. Develop, review, revise policies, systems, and procedures in support of a comprehensive security plan. Reports any concerns noted and works to mitigate risk. Able to use varying de-escalation methods including use of Conducted Electrical Weapon or Armed Weapon to neutralize/control a potentially harmful situation.
Essential Functions:
1. Responsible for the overall leadership for the Security department including setting priorities, day to day responsibilities, and issue resolution. Ensures compliance with security operations plan and procedures.
2. Interviews, hires, trains and manages security team. Reviews and evaluates performance providing mentoring, coaching, and support
3. Develop, review, revise policies, systems, and procedures to ensure appropriate and up to date security plan for the organization.
4. Participates in investigations, appropriately documents incidents related to security and reviews incident events submitted by others and recommends mitigation strategies.
5. Collaborates with local, state and national agencies related to hospital security investigations.
Assists first responders in event of security needs related to medical emergency.
6. Reports any safety concerns, fire hazards, security violations, or illegal activity to leadership and works to mitigate the risk.
7. Able to use varying de-escalation methods to neutralize/control the situation including relocation, neutral tone and body language, be empathetic, avoid over-reacting.
8. May utilize Conducted Electical Weapon (eg. Taser) to control a violent or potentially violent individual to prevent self harm or harm to others, minimizing the risk of serious injury
9. May utilize Armed Weapon in the most extreme circumstances when other options have failed or are not viable options to neutralize/control the situation. Record all incidents of Conducted Electrical Weapon or Armed Weapon usage to leadership.
10. Appropriately escalates concerns/issues to Senior Leader and/or AOC.
Additional Job Description
Education
:
Bachelor's Degree with 5 years of security experience or Associate's Degree with 7 years with progressive leadership experience. SLED certified or certification within 6 months of hire including Qualification Armed portion at a shooting range.
Work Experience: Related security experience may include Law Enforcement, Military or ROTC experience.
Credentials: Must have valid SCDL.
Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions.
(Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead.
(Frequent) Ability to perform repetitive motions with hands/wrists/elbows and…
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