Public Safety Telecommunicator; Office Automation

• Handle emergency and non-emergency calls using automated processes such as dispatch software, emergency communication networks, and multi-channel two-way radio systems
• Respond to incoming 911 emergency calls.
• Maintain accurate status of assets to ensure the safety of responders and vehicle accountability.
• Operate communication equipment and database systems such as crash phones, Language Line, Telecommunications Devices for the Deaf (TDD).
• Monitor the installation/facility integrated alarm system to dispatch appropriate response.
• Provide initial Incident Command support until responding emergency units arrive on scene.

• Handle emergency and non-emergency calls using automated processes such as dispatch software, emergency communication networks, and multi-channel two-way radio systems
• Respond to incoming 911 emergency calls.
• Maintain accurate status of assets to ensure the safety of responders and vehicle accountability.
• Operate communication equipment and database systems such as crash phones, Language Line, Telecommunications Devices for the Deaf (TDD).
• Monitor the installation/facility integrated alarm system to dispatch appropriate response.
• Provide initial Incident Command support until responding emergency units arrive on scene.

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Within 16 weeks, incumbent will be required to demonstrate reasonable proficiency at locally established training guidelines on the use of Emergency 911, Computer Aided Dispatch (CAD), Land Mobile Radio, and station alerting software and equipment.
• Position is subject to shift work where the incumbent is required to work an alternate, rotating work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays).
• Incumbent is required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time.
• Incumbent may be required to wear a uniform.
• Incumbent must be a qualified typist. (40 wpm).
• Incumbent must pass a pre-employment; fingerprint based criminal history investigation for any location that accesses Criminal Justice Information Systems.
• The incumbent is required to obtain and maintain a valid state driver’s license.
• The incumbent is required to obtain and maintain certification in:
  Cardiopulmonary Resuscitation (CPR);
  Emergency Medical Dispatch based on the program standards at the location assigned.
• Incumbent must complete the Department of Defense Telecommunicator I and II or equivalent based on the program standards at the location assigned.
• Incumbent must complete State National Crime Information Center (NCIC) certification based on assigned location.
• Incumbent must complete the National Incident Management System (NIMS) IS 100,300, 700, 800, and 907 courses.
• Continuous current certification is a condition of employment.
• The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally and pass in accordance with predetermined course requirements.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience;

if qualifying based on education, your transcripts will be…