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Strategic Workforce Planning Consultant
Job in
Hingham, Plymouth County, Massachusetts, 02043, USA
Listed on 2026-08-09
Listing for:
Blue Cross and Blue Shield of Massachusetts Inc.
Full Time
position Listed on 2026-08-09
Job specializations:
-
Business
Business Development
Job Description & How to Apply Below
Blue Cross Blue Shield of Massachusetts Inc. is seeking a Workforce Planning Lead to align service levels with business goals across Member Service, Medicare Markets, Live-Chat, and Provider Service.
You will model capacity, forecast staffing needs, and partner with cross-functional teams. This role manages relationships with third-party outsource rs, enhances Verint tools, and provides strategic guidance on real-time performance and reporting.
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