Customer Service Representative paid training

We are seeking a customer service representative for an exciting opportunity at a well-known leader in health insurance, based in Massachusetts.

• Competitive pay rate of $20.50 per hour plus paid training
• Work from home opportunity after training
• Strong career growth potential
• A company that prioritizes work-life balance

Important Note:

Only candidates living in Massachusetts will be considered for this role per company policy

• Handle inbound faxes and calls regarding new or updated medication information
• Make outbound calls to pharmacies or doctors’ offices to verify medication information
• Update the company database with new or modified information
• Share insights with the team on how to enhance services

• Previous professional customer service experience
• Strong verbal and written communication skills
• Proficient with Microsoft Office and similar computer skills
• Reliability and dependability in the workplace
• Must be able to attend on‑site training in Hingham, MA for the first 4 weeks

• 6+ months of call center experience is highly preferred