Hingham Front Desk Coordinator

Hingham Front Desk Coordinator

Hingham, MA, US

4 days ago Requisition

Salary Range: $16.00 To $17.00 Hourly

The Studio Guide is the first and last touchpoint for every Glowbar client, setting the tone for an exceptional experience. Energetic, outgoing, and people-focused, Studio Guides embody a client-first mentality and bring a warm, engaging presence to the studio every day.

• Stand at the front desk as the face of the studio, managing check‑ins and check‑outs, appointment scheduling and adjustments to meet demand.
• Handle client communication by phone, email, and text with professionalism and care.
• Ensure the studio environment is clean, organized, and running smoothly.
• Sell memberships with financial incentives tied to performance.
• Attend to studio operations such as laundry and towel service, keeping the studio spotless and client‑ready.
• Represent the brand through field marketing efforts inside and outside the studio.
• Act as the Glowbar ambassador, setting standards in professionalism, presentation, and skincare expertise.

Membership Conversion

• 1+ years of hospitality experience with a proven track record of superior customer service.
• Passion for hospitality and servicing customers.
• Flexible schedule: weekends, holidays, and varied weekday shifts.
• Full-Time: 5 days open availability (including both weekend days).
• Part-Time: 3 days open availability (including one weekend day).
• Weekend Only:
  Saturday & Sunday availability every week.
• Knowledge of salon/spa standards, policies, and procedures.
• Forward‑thinking problem solver with compassion for clients.
• Enthusiasm for beauty, skincare, and continuous learning.

• Frequent standing, walking, and movement throughout the shift.
• Bending, reaching, twisting, and lifting (up to 15 pounds), including merchandise, laundry, and back‑of‑house supplies.
• Climbing up and down stairs during shift operations.
• Remaining mobile and on your feet for the full duration of the shift.
• Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas.
• Performing operational tasks such as restocking, organizing supplies, and light cleaning.
• Required to work weekends, evenings, and holidays to support client demand.

• Commission eligible for every membership and package sold.
• Early access to earnings through Daily Pay.
• Medical, dental & vision insurance (mostly covered by Glowbar) – Full Time Only.
• Paid Time Off, Sick Leave, and Holidays – Full Time Only.
• Disability, accident, critical illness, and life insurance.
• Employee Assistance Program for mental wellness.
• Reliable schedules that respect your time.
• Referral bonuses for bringing new glow‑getters to the team.
• Annual Glowbar Membership and 2 guest passes.
• Employee discounts on skincare products plus friends and family discounts.
• Discounts on lifestyle brands, restaurants, theme parks, and more.