Waterfront Guest Experience Specialist
Job in
Hingham, Plymouth County, Massachusetts, 02043, USA
Listed on 2026-09-06
Listing for:
Hornblower Corp
Full Time
position Listed on 2026-09-06
Job specializations:
-
Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep, Event Management & Planning, Resort/Retreat -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning, Resort/Retreat
Job Description & How to Apply Below
Hornblower Group in the United States seeks a Guest Service Agent to provide excellent customer service at ticket booths and boarding locations along the waterfront. You will welcome guests, up-sell experiences, share cruise schedules, and direct guests to boarding points.
The role requires strong communication, local area knowledge, and comfort with indoor/outdoor work, plus availability for nights, weekends and holidays.
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