Dental Front Desk Coordinator

Benefits:

Simple IRA matching

Simple IRA

Paid time off

Job Summary:

We are seeking a highly organized and customer-focused Dental Front Desk Representative to join our team. As the first point of contact for patients, you will be responsible for providing exceptional patient care, managing front office operations, and ensuring a smooth flow of patient appointments and services.

Key Responsibilities:

Greet patients warmly and professionally, checking them in and out of appointments

Answer phone calls, responding to patient inquiries and scheduling appointments

Manage patient records including updating treatment plans

Coordinate and schedule appointments with dentists and hygienists

Verify patient insurance coverage and benefits, preparing necessary paperwork and claims

Handle billing and payment processing, resolving any discrepancies or issues

Maintain a clean and organized front office environment, ensuring a professional atmosphere

Provide general administrative support to the dental team, as needed

Develop and maintain relationships with patients, fostering a positive and welcoming experience

Requirements:

Dental Front office experience required; dental assisting experience preferred

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities

Proficiency in dental software and electronic health records (EHRs)

Experience with dental insurance billing required; medical billing experience helpful

Basic math skills and attention to detail for accurate billing and payment processing

Ability to maintain confidentiality and handle sensitive patient information

Basic knowledge of dental terminology and procedures

Work Environment:

Our dental office is a busy, modern facility with a friendly and supportive team

The front desk is the hub of our office, requiring strong organizational and communication skills

Office

Schedule:

Monday: 8:00-5:00 Tuesday: 10:00-7:00 Wednesday: 9:00-5:00 Thursday: 8:00-5:00 3rd Saturday of every month: 8:45-4:15
* ending times may vary depending on end of day responsibilities
** office hours change to 9:00-5:00 during summer hours

If you are a motivated and detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity!