Business Operations Manager

Overview

At The Hatch Group we’re a family-owned and operated company rooted in the construction industry, proudly building more than just projects we’re building lasting relationships. With nearly 100 team members across our operations (depending on the season), we bring a culture of inclusion, empowerment, and community to everything we do.

Our team thrives in a group centered environment, where collaboration and hard work go hand in hand. We serve clients throughout the eastern United States, continuing to grow while keeping our family values at the core of our success.

If you’re looking to join a company that values people as much as performance where you can grow, and make a real impact you’ll feel right at home here.

The Business Operations Manager is responsible for overseeing the day-to-day administrative and operational functions of a growing construction company while serving as a key liaison between two affiliated organizations. This role will ensure consistent business practices, operational efficiency, and alignment following a recent acquisition.

Working closely with executive leadership, the Business Operations Manager will provide direct oversight to office personnel while supporting alignment of accounting, administrative, and operational functions. This individual will help foster a collaborative culture, optimize internal processes, and ensure the office operates efficiently while maintaining excellent service to employees, customers, and vendors.

This is an ideal opportunity for a proactive leader who enjoys solving problems and helping organizations grow.

This full-time role requires in-person presence to support operations, in Hingham with oversight responsibilities in our Plainville location. Ability to commute reliably to either location throughout the week is required. Regular office hours are to be maintained from 7 AM - 3:30 PM.

• Oversee the daily administrative and operational functions of the office.
• Ensure efficient workflows across administration and provide operational support.
• Identify opportunities to implement best practices.
• Assist with integrating business processes and procedures following the company's acquisition.
• Monitor operational performance
• Coordinate with department managers to ensure business objectives are met.

• Provide direct supervision, coaching, and support to administrative and office staff consisting of approximately 8 people between two office locations.
• Foster a positive, collaborative, and accountable work environment.
• Assist with hiring, onboarding, training, and employee development.
• Conduct regular staff meetings and performance discussions.
• Help establish priorities and allocate resources effectively.

• Maintain a strong understanding of accounting processes including Accounts Payable, Accounts Receivable, billing, payroll coordination, and financial reporting.
• Partner with the accounting team to ensure timely and accurate processing of financial transactions.
• Assist with budgeting, cost tracking, reporting, and operational analysis.
• Review office procedures to ensure compliance with company policies.

• Serve as a liaison between company locations to ensure consistent communication and execution of company initiatives.
• Support field operations through effective coordination with department managers and operational leadership.
• Assist with implementing new systems, technology, and operational initiatives.
• Help manage vendor relationships, office equipment, supplies, and facility needs.

• Communicate regularly with executive leadership regarding operational performance, staffing needs, and organizational priorities.
• Build strong relationships across departments and promote teamwork.
• Support change management initiatives while helping employees adapt to new processes and expectations.

• Bachelor's degree in Business Administration, Management, Construction Management, or related field preferred.
• 7+ years of experience in business operations, office management, or operational…