Stylist

Job Summary

As a Stylist, you’re our key brand ambassador, embodying personal style and product passion. Your primary responsibilities include delivering outstanding customer service that leads to genuine, loyal customer connections and driving business to increase store profitability. You’ll help customers find their authentic selves while spreading product expertise across the team.

• Excel in the incentive-based styling program by meeting required sales per hour (SPH) and key performance indicators (KPI) goals.
• Act as the brand ambassador and product expert, building incremental sales through wardrobing.
• Utilize in‑store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one‑to‑one clienteling.
• Deliver a best‑in‑class styling experience while embodying the service expectations outlined in our selling training.
• Know your store’s neighborhood, including events, local artists, influencers, and style‑makers.
• Identify and host appointments and in‑store events through community networking, local marketing, and college outreach.
• Stay informed about competitors, current trends, and the interests of the local community.
• Share product feedback, insights, and ideas with the management team.

• Are at least 18 years old.
• Have previous experience in one‑to‑one clienteling.
• Thrive in a results‑driven environment.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Exhibit teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Must be able to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J.Crew, J.Crew Factory, and Madewell.
• Entertainment, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

At J.Crew Group (JCG) we are proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation, or any other basis protected under applicable law.