AR Specialist

The Role

This position is an opportunity to become directly involved in the daily operations of the Accounts Receivables department within Treasury Operations. It requires negotiation skills, excellent oral and written ability, and the aptitude to research payment and reimbursement issues in a fast‑paced environment. This role is eligible eWorker persona.

• Independently manage and collect high volume claims ARs from providers of approximately $25 million annually, while maintaining positive relationships.
• Review and analyze aged trial balance monthly for collection activity; initiate dunning letters and telephone contact with providers for past‑due issues.
• Set up and monitor budget arrangements with providers.
• Address provider appeals through research and coordination with internal business partners.
• Set up manual ARs as required for claim and non‑claim receivables.
• Utilize systems to expedite recovery through offset deduction process or transfer of funds.
• Refer accounts to outside collection agency as appropriate.

• Excellent oral and written communication skills; proven ability to work well under pressure and communicate clearly with internal and external parties and with all levels within the organization.
• Negotiation skills.
• High degree of initiative; team player.
• High degree of professionalism; ability to effectively interact with all levels of an organization.
• Demonstrated ability to independently prioritize and organize a high volume of accounts and varied functions.
• Minimum of three years experience in a customer/provider services environment or three years of patient accounting experience in a hospital or professional practice is highly desirable.
• Knowledge of claims operations systems (NASCO, Blue Card, FEP, ITS) is also desired.
• Proficiency in Microsoft Excel and Word applications required; exposure to MS Access databases desirable.

• BA/BS preferred or 3‑5 years relevant work experience.
• Excellent verbal and communication skills are required.

Note:

a writing sample will be required as part of the interview process.

Hingham

Full time

37.5

Hourly Range: $31.75 - $38.81

1

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well‑being benefits to eligible employees.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer – veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.