Boston Harbor Cruises Captains MBTA Ferry Service

Overview

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services;
Seaward Services, Inc., a marine services company; and Anchor Operating System, LLC, which provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. The global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, with corporate offices in multiple locations. For more information, visit

The Captain is responsible for the safe operation, maintenance, and overall condition of the vessel and the safety of all aboard. The Captain is the supervisor of vessel crew, directs the crew on a day-to-day basis, and must meet and maintain the minimum qualification requirements of the company and all regulatory agencies.

• The Captain is the company’s onboard manager and representative.
• Responsible for the safe and efficient operation and navigation, in all weather conditions, of the vessel as well as the safety of all persons on board.
• Ensures that the vessel is properly manned in accordance with the vessel’s COI and that accurate passenger counts are conducted and recorded.
• Responsible for the training of the vessel crew and adherence to all applicable United States Coast Guard, Federal and State laws, including Company policies and procedures. Evaluate the capabilities and performance of each crew member, and keep the Operations Manager informed.
• Responsible to immediately report any accident, incident or unusual occurrence, by the quickest available means, to the appropriate manager. Captain must also ensure that the company’s Accident/Incident/Unusual Occurrence forms and/or USCG Form 2692 are completed accurately and timely.
• Responsible for the appearance and cleanliness of the vessel.
• Ensures periodic engine room inspections are conducted while underway.
• Document and report maintenance activities and deficiencies in the company’s Wheel-House Software.
• Must be conversant with the vessel’s Security Plan to ensure that security drills are conducted and recorded as required by company policy in a timely manner.
• Conduct Safety Drills as required by USCG regulations and as outlined by Company Policy.
• Responsible for conducting daily job briefings at the beginning and end of the shift and ensuring the briefing is acknowledged and logged in the vessel’s logbook.
• Responsible for the conduct of all crew to ensure that all company policies are adhered to.
• Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulations.
• Ensure strict compliance with the Emergency Response Plan.
• Additional job duties as assigned.

• Valid 100 Ton Masters License with a satisfactory record
• Valid TWIC Card, First Aid/CPR cards
• FCC Marine Radio Operators Permit
• Five (5) years maritime experience; with two (2) years as Master preferred
• Strong focus on safety and teamwork with the ability to establish & maintain effective professional relationships
• Detailed working knowledge of all ships systems and their proper maintenance
• Ability to analyze and solve problems while prioritizing tasks in order of importance
• Ability to maintain calm and take control in various situations
• Effective communication skills to direct crew, keep passengers safe and relay pertinent information
• Ability to lift fifty (50) pounds; moving furniture and other heavy items such as provisions up and down stairs
• Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident
• Strong customer service, organization, and interpersonal skills
• Maintain a high level of organization, detail oriented and meet deadlines
• H…