Pursuit's Assistant Guest Experience

Position: Pursuit's Assistant Guest Experience Role
Location: Municipality of Jasper

Become an integral part of Pursuit's team as an Assistant Guest Experience Manager in Jasper, AB. Lead hospitality improvements and guest interactions in a remarkable natural setting.

In this full-time seasonal position at Columbia Icefield, work to enhance the daily operations of the Guest Experience department. You will oversee staff training, ensure quality service delivery, and lead by example in showcasing outstanding hospitality. Your innovative approach will help identify operational improvements and maintain effective communication across teams.

Key Responsibilities:

• Manage daily guest experience operations effectively

• Train and coach team members for success

• Lead by example in hospitality excellence

• Develop processes for operational improvements

• Ensure quality assurance in service delivery

Requirements:

• Relevant supervisory experience required

• Strong capability in cash handling and reconciliation

• Excellent organizational and management skills

• Enthusiasm for employee development and training

• Experience with Microsoft Teams and POS systems is beneficial

Bring leadership and a passion for guest service to Pursuit, making memorable experiences for every visitor!