Fairmont Jasper Park Lodge Colleague Dining Manager

Fairmont Jasper Park Lodge Colleague Dining Manager Canadian Rockies

Fairmont Jasper Park Lodge 1 Old Lodge Rd, Jasper, AB T0E 1E0 Full-time Job details Job type Full-time Location 1 Old Lodge Rd, Jasper, AB T0E 1E0 Benefits Pulled from the full job description Vision care Dental care

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world‑class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Colleague Dining Manager, where you'll shape an exceptional dining experience that supports and celebrates our team. This role leads the vision, quality, and operations of our colleague dining program, ensuring every meal reflects our commitment to wellness, culture, and luxury hospitality.

• Ensure colleague meals meet standards for taste, nutrition, freshness, and consistency
• Collaborate with Culinary leadership on seasonal, balanced menu planning
• Maintain food safety (EHC), hygiene, and allergen controls
• Create and develop rotational menu formats and labels for presentation
• Gather feedback through surveys and engagement
• Translate insights into action plans
• Communicate improvements back to colleagues and champion The Hive (colleague communication channel)
• Design monthly colleague dining activations
• Partner with HR and leadership to enhance culture and morale
• Position the cafeteria as a point of pride
• Lead, coach, and schedule cafeteria team members
• Foster accountability and professionalism
• Lead food waste reduction and sustainability initiatives
• Partner with Culinary and Stewarding to maximize whole‑product usage
• Implement cost‑saving strategies through menu engineering and cross‑utilization
• Follow departmental policies, procedures and service standards
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Other duties as assigned

• Minimum 3 years’ experience as a Leader in a fast paced high end restaurant required
• Excellent beverage and wine knowledge is required
• Previous point of sale system experience required
• Experience with Unionised environment an asset
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

• Subsidized staff accommodation provided on‑site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like;
  Mental Health, Orthodontics for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world‑wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50%…