Regulatory, Compliance, and Technical Services Specialist

Job Overview

The Specialist of Regulatory, Compliance, and Technical Services is responsible for executing product, label, claims, and packaging compliance tasks.

Regulatory Compliance (Food, Packaging & Labeling)

• Basic understanding of FDA/CFIA/USDA, labeling rules, dairy standards, and packaging compliance.
• Review and approve product labels, artwork, and packaging claims to ensure full compliance with ingredient declarations, nutrition facts, allergen statements, and country‑of‑origin requirements.
• Prepare regulatory documentation including product specifications, statements of compliance, technical data sheets, and certificates for both domestic and export business.
• Monitor domestic and international regulatory changes affecting cheese, dairy ingredients, and food packaging materials.
• Collaborate with and provide regulatory support to cross‑functional partners during innovation, renovation and customer‑driven projects.

Technical Services & Product Support

• Support customer relationships as related to regulations, claims, and product compliance communication.
• Provide technical and compliance support related to finished product attributes by way of customer portals and customer/consumer inquiries.
• Assist in supplier raw material qualification, including reviewing supplier certifications and material compliance documents.
• Actively collaborate with subject matter experts throughout the broader Food Safety, Quality, & Risk Management network to ensure a cohesive, unified approach.
• Support any regulatory initiative, including the creation, development, and maintenance of technical ingredient/nutritional specification, data libraries, portals, and archives.
• Actively contribute to continuous improvement and process optimization initiatives.

Documentation & Quality Systems

• Contribute effectively to the foundation of the Regulatory team by maintaining compliance tools, policies, and procedures.

Training & Cross‑Functional Leadership

• Support cross‑functional project teams for regulatory updates, packaging transitions, and technical troubleshooting.
• Working knowledge; follows established procedures, receives training; may help peers.
• GLC employees are expected to perform any assignment or job task according to company safety policies and procedures.
• GLC employees are responsible to ensure products are produced in a manner that exceeds the food safety, quality and value expectation of our customers / consumers.
• All GLC employees adhere to company Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
• Other responsibilities as assigned by the manager.

• Bachelor’s Degree in Food Science, Nutrition, or Biology
• Energetic, creative, positive and independent thinker with high level of integrity.
• Skilled in data analysis, specifications management, packaging/labeling validation, and system optimization.
• Excellent written and verbal communication skills.
• High attention to detail and strong organizational skills.
• Ability to manage multiple projects in a fast‑paced environment.
• Proficient in MS Office, product life cycle management, compliance and regulatory software solutions such as Genesis and SAP.
• Ability to travel up 25%.
• Ability to work in the US without sponsorship.

• 1–2 years of direct regulatory experience in the food industry, with exposure to food manufacturing operations.

• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.
• Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.
• Work is mainly performed in an office setting, with some time spent in a manufacturing environment.

EEOC & Disclaimer Great Lakes Cheese is an Equal Opportunity Employer - Protected Veterans/Individuals with Disabilities.