Key Account Manager

MISSION:

To cultivate long-term, high-value relationships with key accounts, ensuring client satisfaction and loyalty by consistently delivering innovative solutions that achieve their business objectives and maximize long-term revenue and profitability.

• Focus on sustaining and expanding the product lines and all tasks associated
• Maintain and foster existing key accounts in conjunction with the sales managers and other departments
• Quote and order entry for assigned products and customers in SAP
• Identify and develop solutions for new applications using application data sheets, drawings, pictures, and customer questioning
• Identify customer problems and areas for opportunity for new product sales
• Prepare quotations with standard and custom products and solutions
• Maintain or exceed standard quotation and detailed proposal lead time goals
• Take phone calls and emails from customers and repair shops to assist with product problems and opportunities
• Strategize on how to create new sales and new customers
• Look at trends and help maintain appropriate inventory stock levels, will involve working with production and purchasing
• Work with team mates to balance work loads to make fastest delivery for customer requests
• Complete all required sales and project reporting on time and with accuracy
• Potential for travel up to 30%, Customer visits, Trainings, meetings, lunch and learns
• Participate in all sales and project meetings

All other responsibilities as assigned

• Possess and display Interroll’ s Values at all times:
  Customer, Execution Excellence, People, Global Collaboration, and Accountability.
• 4 year degree in business related concentration
• Mechanical aptitude, experience with technical products or mechanical devices
• Possess the ability to read and interpret documents such as blueprints, technical procedures, technical drawings, wiring schematics, and regulations.
• Possess advanced communication skills and the ability to write reports and correspondence
• Possess the ability to effectively present information and respond to questions from managers, clients, and customers
• Self-motivated, able to work unsupervised and manage time effectively
• Advanced computer proficiency including Microsoft Office, SAP experience a plus
• Ability to understand, interpret and discuss detailed engineering drawings
• Ability to assess application needs and provide solutions with custom products
• Possess good judgment and decision-making ability
• Effectively present information and respond to questions from groups of people
  
  Ability to solve math problems and understand calculations
• Advanced written and oral communication skills

While performing the functions of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel and talk or hear. The employee is required to frequently reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel or crouch. The employee must occasionally lift, and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.