Operations Manager

Fulfillment & Distribution Operations
Hiram, Georgia | Onsite The Opportunity

We are seeking a hands-on Operations Manager to lead day-to-day fulfillment center operations at a rapidly growing food and wellness company. This leader will be responsible for driving operational excellence, developing frontline leadership teams, improving productivity, enhancing customer order accuracy, and creating a culture centered on safety, accountability, and continuous improvement. The position is based onsite in Hiram, Georgia and supports a high-volume, technology-enabled fulfillment operation.

This role is ideal for a proven warehouse, distribution, manufacturing, or fulfillment leader who thrives in fast-paced environments and enjoys building high-performing teams while scaling operational processes.

• Thursday through Monday: 6:00 AM - 6:00 PM

• Lead daily fulfillment center activities, ensuring productivity, quality, and customer service expectations are consistently achieved.
• Drive execution across receiving, inventory management, order fulfillment, packing, shipping, and labor planning functions.
• Monitor operational performance metrics and implement corrective actions to improve throughput, efficiency, and service levels.
• Partner with Supply Chain, Transportation, HR, Food Safety, and Inventory teams to ensure operational alignment.

• Directly manage and mentor supervisors and frontline leaders.
• Build engagement and accountability across all levels of the operation.
• Foster a culture focused on employee development, performance coaching, and continuous learning.
• Ensure leaders are equipped to effectively manage staffing, productivity, attendance, and performance expectations.
• Identify opportunities to improve workflows, eliminate waste, and increase operational efficiency.
• Lead Lean, Kaizen, 5S, and process-improvement initiatives.
• Utilize data and root-cause analysis to resolve operational issues and improve customer outcomes.
• Standardize best practices across departments while supporting future growth initiatives.
• Own key operational metrics including productivity, labor utilization, quality, inventory accuracy, safety, and customer fulfillment performance.
• Analyze operational and financial data to identify opportunities to improve profitability and operational effectiveness.
• Participate in workforce planning, forecasting, and budget management activities.

• Champion safety as a non-negotiable priority.
• Maintain compliance with company policies, operational procedures, and food safety standards.
• Ensure a clean, organized, and audit-ready work environment.

• Bachelor's degree in Operations, Supply Chain, Logistics, Business, Engineering, or related discipline.
• 3+ years of progressive operations leadership experience within a distribution center, fulfillment, warehouse, e-commerce, manufacturing, or high-volume production environment.
• Experience leading teams through periods of growth, change, or operational transformation.
• Strong background managing employee performance, operational KPIs, and workforce productivity.
• Working knowledge of inventory control processes and warehouse management systems.
• Advanced proficiency in Excel, Google Sheets, and operational reporting tools.
• Experience working in highly automated or technology-driven fulfillment environments.

• Food, beverage, grocery, cold-chain, or consumer products distribution experience.
• Experience supporting a startup, newly launched, or rapidly scaling facility.
• Exposure to Net Suite or comparable warehouse management platforms.
• Formal Lean Manufacturing, Six Sigma, Kaizen, or Continuous Improvement expertise.

The ideal candidate is a visible, floor-focused leader rather than a desk-based manager. They are comfortable spending the majority of their day in the operation, coaching supervisors, solving problems in real time, and driving accountability throughout the building.

They possess a strong combination of:

• Fulfillment or distribution center leadership experience
• Continuous improvement expertise
• Experience managing large hourly work forces
• Strong financial and operational acumen
• Ability to develop future leaders
• Comfort in fast-growing, rapidly changing environments

This person naturally balances people leadership with operational discipline. They know how to improve productivity without sacrificing employee engagement, safety, inventory accuracy, or customer experience. They enjoy building processes, creating structure, and delivering measurable operational results.

• Medical, Dental, and Vision coverage
• 401(k)
• Paid parental leave
• Flexible vacation program
• Company wellness and grocery benefits
• Career growth opportunities within a rapidly expanding organization

If this sounds like you and you are looking for a great team to join and help develop let’s connect. Don’t Wait – Connect with me today! Be sure that I have your resume and salary…