Benefits Administrator

Description

Summary:

Responsible for a wide variety of complex tasks in areas such as: employee benefits (insurance, self-funded medical plans, and retirement) administration and compliance; and benefit surveys; audit preparation; preparation of various personnel reports; provides benefits guidance regarding policies and procedures; administers the open enrollment process for Sunward Federal Credit Union.

• Administers employee insurance programs including life, disability, and self-funded health insurance plans.
• Manages the organization’s self-funded health plan by overseeing vendor partnerships, monitoring claims activity, and preparing regular utilization and cost-trend reports to support data-driven benefits strategy and plan performance.
• Demonstrates exceptional attention to detail to ensure accurate benefits administration, compliance with regulations, and error free employee records.
• Administers employee savings plans that may include the company’s 401(k) plan, personal savings plans, and deferred compensation programs.
• Advises and informs employees of changes and developments related to benefits including eligibility, coverage, and provisions.
• Serves as point person for retirement plan audits and gather HR-related information for other audits (financial, NCUA, etc.).
• Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers.
• Conducts and manages the annual Open Enrollment process. Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Oversees all employee changes and benefits modifications in accordance with Credit Union practices and policies. Performs quality checks of benefits-related data.
• Completes records, reporting, and other documentation required by federal, state, and provider rules, regulations, and policies.
• Conducts employee surveys, census, and other research and demographic efforts required to collect accurate quotes from benefit providers.
• Partners with Sunward Federal Credit Union’s external insurance consultants to Identify and select carriers and plans based on quotes, available benefits, and prior experience.
• Monitors administrators and insurance carriers reports to ensure the organizations compliance with plan requirements.
• Ensures the organizations and plans compliance with the applicable provisions of COBRA, HIPAA, and ERISA.
• Administers benefit programs, including COBRA and Medicare, to ensure individuals receive timely and correct coverage. Interface with vendors and resolve escalated and/or complex insurance issues that may arise.
• Maintains knowledge of economic conditions, labor market, and other factors related to ensuring the organization provides competitive and reasonable benefits.
• Maintains knowledge of trends, developments, and best practices in compensation and benefits administration.
• Provides support and reports, as needed, to the Sunward Federal Credit Union’s Retirement Plans Committee.
• Oversee the Benefits module in the HRIS system
• Administers employee access to HRIS and the third-party website.
• Provide excellent service to internal staff and retirees. Assist employees and retirees on matters regarding personnel and benefits policies, forms, records and procedures.
• Ensure Affordable Care Act (ACA) reporting is completed annually by deadline, preparing reports as needed and ensuring accuracy of data submitted.
• Track all HR-related contracts and ensure inclusion within the Credit Union’s contract management system. Obtain applicable SSAE
  16 reports for high-risk vendors on an annual basis.
• Compile compensation and benefit survey data as needed.
• Promote the service and sales culture by maintaining basic knowledge of products and services and referring members to the appropriate person/department.
• Perform miscellaneous job-related duties and assist HR Leadership with special projects as assigned
• Document and maintain HR procedures as needed.
• Performs other related duties as assigned.

• Minimum 8 years’ experience in human resources, preferably in compensation and…