Hobbs, Whistles & Phase Eight - Store Manager

About the role

Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles and Inside Story play a vital role in our success story and that story is only getting more exciting! Set to be our biggest store in Ireland, we are opening our new TFG Brand House in the Boulevard, Banbridge and are looking for a talented Store Manager to lead the team.

With all our brands under one roof, you will play a collaborative role in promoting a 5
* customer experience and drive commercial excellence to impact KPIs and overall sales figures.

• A customer‑centric leader who thrives in a fast‑paced environment.
• Capable of managing high‑performing teams in a store setting.
• Able to influence and coach colleagues and sustain trusted relationships at all levels.
• Confident in your delivery and motivated to add value, utilising the strengths of your team to think ‘bigger picture’.
• A natural role model with a passion and authority, a people and commercial person.
• Passionate about being on the shop floor interacting with our customers while sharing knowledge and expertise with authority and confidence.

• Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
• Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
• Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
• Champion people – encouraging your team to bring their full selves to work and helping them thrive in their own way.
• Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.

• Free clothing allowance.
• 70% off staff discount.
• Up to 34 days holiday entitlement.
• Financial and wellbeing support.
• Enhanced maternity package.
• Virtual GP service – 24/7.
• Plus much more!

TFG London Inclusion and Diversity statement of commitment:
At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.