Field Service Technician

Field Service Technician page is loaded## Field Service Technician locations:
US NM Hobbs 1720 S Grimes time type:
Full time posted on:
Posted 30+ Days Agojob requisition :
R08165

At Distribution

NOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

JOB RESPONSIBILITIES:

• Provide service and customer support during field visits or dispatches  
• Tie workflow to schedule  
• Manage all on site installation, repair, maintenance, and test tasks  
• Diagnose errors or technical problems and determine proper solutions on equipment.  
• Produce timely and detailed service reports  
• Document processes  
• Operate vehicle in a safe manner and use field automation systems  
• Follow all company’s filed procedures and protocols  
• Cooperate with technical team and share information across the organization  
• Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.  
• Build positive relationship with customers

JOB REQUIREMENTS:

• High School diploma and/or equivalent in work experience  
• Excellent interpersonal skills, proficient in oral and written communications  
• Assembly experience preferred  
• Basic reading skills. Must be able to follow directions  
• Ability to troubleshoot, test, repair, and service technical equipment  
• Ability to perform work accurately and thoroughly  
• Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea  
• Ability to work flexible shifts and to adapt to changing work schedules  
• Familiarity with mobile tools and applications.
BENEFITS:  
• Competitive Salary + bonus  
• 401(k)/ Retirement savings  
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)  
• Career growth opportunities  
• Friendly work environment  
• Paid vacation/holidays
#J-18808-Ljbffr