Manager, Learning And Development

Overview

Position Summary... What youl do... The Manager, Learning & Development – Learning Experience Designer, Sales Development serves as a strategic designer and content developer responsible for building engaging, data-driven learning experiences that strengthen the skills and confidence of Walmart Connect’s sales organization. Reporting to the Sr. Manager, Learning & Development – Sales Development, this role designs and delivers scalable sales learning solutions — including onboarding, product enablement, advanced selling skills, and continuous learning programs.

The LXD collaborates closely with Sales, Product Marketing, and Partner Management teams to design programs that drive sales performance, consultative excellence, and business impact.

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Education, or related field, or equivalent experience.
• 5+ years in Learning Experience Design, Sales Enablement, or Instructional Design with proven success supporting B2B or enterprise sales organizations.
• Expertise in developing learning content across multiple modalities (ILT, vILT, eLearning, video, microlearning, and blended programs).
• Proficiency with learning tools:
  Articulate Rise/Storyline, Vyond, Adobe Captivate, Camtasia, Adobe Creative Suite, PowerPoint.
• Strong understanding of sales methodologies (Challenger, SPIN, Solution Selling, or similar).
• Excellent communication, storytelling, and facilitation skills.
• Demonstrated ability to measure program impact using data and performance metrics.

Preferred Qualifications

• Masters degree in Education, Marketing, or Organizational Development.
• Certifications in Instructional Design, Learning & Development, or Sales Enablement (CPTD, ATD, Kirkpatrick).
• Experience working in ad tech, media, or SaaS environments.
• Experience with AI-driven learning systems, adaptive learning, and analytics platforms (Power BI, Tableau, LMS dashboards).

• Learning Strategy & Experience Design
  • Partner with the Sr. Manager of Sales Development to design end-to-end learning journeys aligned with sales competencies, KPIs, and business priorities.
  • Conduct training needs analysis with Sales and Product stakeholders to identify performance gaps, behavioral needs, and enablement opportunities.
  • Translate business and performance insights into structured learning strategies that improve seller proficiency and client outcomes.
  • Create modular, scalable learning frameworks (101/201/301) that align with sales career progression and business outcomes.
• Content Development & Facilitation
  • Develop engaging, multi-modal learning experiences across ILT, vILT, eLearning, simulations, and microlearning that reinforce product fluency, solution selling, and negotiation skills.
  • Design learning assets that strengthen consultative selling behaviors and enable sales teams to articulate Walmart Connect’s value proposition confidently.
  • Facilitate live and virtual sessions, including sales onboarding, skill workshops, and GTM product training, when needed.
  • Incorporate interactive and practice-based learning elements (scenarios, gamification, role play, peer learning) to enhance retention and application.
  • Utilize authoring and creative tools (Articulate Rise/Storyline, Vyond, Adobe Captivate, Camtasia, Adobe Creative Suite, PowerPoint) to develop visually rich, emotionally engaging materials.
• Measurement & Continuous Improvement
  • Implement measurement strategies (Kirkpatrick Levels 1–4, ROI analysis) to track learning adoption, retention, and performance impact.
  • Partner with analytics teams to correlate training impact with sales metrics (quota attainment, deal velocity, win rate, and customer satisfaction).
  • Gather learner feedback and apply insights to continuously refine sales content and improve delivery methods.
  • Maintain an agile content refresh process to ensure materials stay aligned with new product releases, evolving methodologies, and market trends.
• Collaboration & Stakeholder Partnership
  • Collaborate with Sales Leadership, Product Marketing, and Sales Operations to align learning programs with business strategy and GTM priorities.
  • Partner with Sr. Manager, Sales Development…