USA) Manager, Strategic Account Management

Position: (USA) Manager, Strategic Account Management
Position Summary...

What you'll do...

Role summary:

The Manager, Strategic Account Management leads the development and execution of account strategies to meet business objectives and customer needs. This role fosters strong stakeholder relationships, drives revenue growth, and ensures alignment with company policies and ethical standards. By leveraging data analysis and business acumen, the manager identifies opportunities for improvement and guides cross-functional teams to deliver impactful solutions. The position also includes mentoring associates, promoting continuous learning, and supporting a collaborative environment that advances organizational goals and enhances customer experiences.

About the team:

The Strategic Account Management team for Marketplace D3 (School & Office) drives key business initiatives by fostering strong stakeholder relationships and aligning strategies with customer needs. The team leverages data analysis, business metrics, and consultative approaches to support revenue growth and optimize account planning. Members collaborate cross-functionally to deliver effective solutions, manage complex projects, and enhance product assortments. With a focus on continuous improvement and integrity, the team promotes professional development and accountability while ensuring compliance with company standards.

This group plays a vital role in advancing Walmart's mission through strategic partnership and operational excellence.

What you'll do:

* Develop and maintain strong relationships with key stakeholders to support business plans and initiatives.

* Lead strategic account planning, forecasting, and execution to drive revenue growth and customer satisfaction.

* Oversee team performance by providing coaching, mentoring, and development opportunities.

* Analyze business metrics and data models to identify improvement opportunities and inform decision-making.

* Ensure compliance with company policies, ethics, and standards while promoting continuous learning.

* Collaborate cross-functionally to align business objectives and deliver effective solutions.

* Manage negotiation processes to achieve mutually beneficial outcomes.

What you'll bring:

* Proven experience in strategic account management with strong stakeholder engagement and relationship management skills.

* Expertise in business planning, data analysis, and interpreting key performance indicators to drive revenue growth.

* Demonstrated ability to lead cross-functional teams and manage complex projects effectively.

* Proficiency in negotiation and consultative selling to achieve mutually beneficial outcomes.

* Strong communication skills to present business cases and collaborate with internal and external partners.

* Ability to develop and execute account plans aligned with organizational goals and market trends.

* Commitment to continuous improvement and adaptability in a dynamic business environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may…