Moderation Hub Readiness & Enablement Lead

Moderation Hub Readiness & Enablement Lead

Location:

Hoboken, New Jersey (Onsite)

Contract Duration:
Expected through Jan 2027 with a strong possibility to extend 12 months

Pay Rate: $57/hr paid weekly on a W2

Role Overview

This position will support the successful launch and adoption of a new moderation platform by developing and coordinating the integrated launch readiness strategy. This role serves as the cross-functional integrator responsible for defining the overall readiness approach, coordinating execution across work streams, tracking the progress of readiness activities, and ensuring the organization is prepared to adopt and support the platform. This role will not be responsible for creating all functional deliverables such as training content or SOPs.

Key Responsibilities

• Develop and manage the integrated launch and readiness strategy that aligns all work streams toward a successful rollout.
• Define the overall readiness approach, sequencing, milestones, and governance model.
• Facilitate cross-functional planning to define launch activities and resolve gaps.
• Proactively identify risks to launch and readiness and work with functional owners to develop mitigation plans.
• Coordinate readiness activities across Product, Ad Policy, PMM, Rev Ops, TED, Engineering, Legal, Compliance, and other stakeholder groups.
• Lead stakeholder discovery sessions to identify organizational impacts, readiness needs, and adoption risks.
• Partner with functional owners to define business process updates, SOPs, operational support models, and escalation paths.
• Conduct training needs assessments and partner with business groups to develop the training strategy and curriculum framework.
• Develop the integrated communications strategy and plan, and draft internal launch communications.
• Coordinate technical readiness activities such as UAT, cutover planning, and Go/No-Go readiness reviews.

Required Qualifications

• Change Management
• Proficiency with Word is required.
• Launch Readiness
• Cross-Functional Program Management

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.