More jobs:
Logistics and Trade Claims Team Lead
Job in
Hoboken, Hudson County, New Jersey, 07030, USA
Listed on 2026-10-04
Listing for:
Experis Technology Group
Full Time, Part Time
position Listed on 2026-10-04
Job specializations:
-
Business
Risk Manager/Analyst
Job Description & How to Apply Below
Our client, a leading company in the consumer products industry, is seeking a Logistics & Trade Claims Team Lead to join their team. The ideal candidate is a highly organized operations professional with experience in claims, deductions, or customer operations who excels at issue resolution, stakeholder management, and driving results in a fast-paced environment..
Job Title:Logistics & Trade Claims Team Lead
Location:
Hoboken, NJ/Hybrid (3 days a week onsite)
Contract:
9 Months (extension/conversion possible) Pay Range: $41- $47 hourly What’s the Job?
- Lead the daily operating rhythm for claims, deductions, repayments, and cash-on-account activities, including workflow prioritization, aging reviews, risk identification, and issue escalation.
- Partner with Sales, Customer Development, Customer Support, Finance, Collections, and third-party providers to drive issue resolution, clarify ownership, and maintain service continuity.
- Monitor and report on aging, backlog, SLA adherence, resolution velocity, escalation cycle times, and operational performance metrics.
- Identify recurring issues, root causes, process gaps, and improvement opportunities while driving corrective actions and continuous improvement initiatives.
- Support audit readiness, SOP development, process documentation, operational controls, transition activities, and business continuity efforts during organizational change.
- Bachelor’s degree in Finance, Business, Supply Chain, Operations, or a related field preferred;
-OR- e
quivalent experience will be considered. - 5+ years of experience in claims, deductions, accounts receivable, logistics, trade management, customer operations, finance operations, or a related function.
- Demonstrated ability to lead operational workflows, manage competing priorities, drive escalations, and resolve issues in a high-volume environment.
- Proficiency in Microsoft Excel, PowerPoint, reporting tools, ERP systems, claims management, deduction management, or workflow management platforms
. - Strong analytical skills with experience using aging reports, KPIs, dashboards, trends, and root-cause analysis to identify risks and drive performance improvements.
- Medical, Dental, Vision, 401k options
- Weekly pay with direct deposit
- Consultant Care support
- Free training to upgrade your skills
- Dedicated Career Partner to help you achieve your career goals
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