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Spa Concierge

Job in Hoboken, Hudson County, New Jersey, 07030, USA
Listing for: Woodhouse Spa - Cedar Park
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 15.92 USD Hourly USD 15.92 HOUR
Job Description & How to Apply Below

Want to work at America's Best Day Spa? Do you love creating exceptional guest experiences? Are you passionate about hospitality, wellness, and helping others feel their best?

Benefits
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Signing bonus
  • Vision insurance
Compensation

$15.92 per hour

About the Role

The Woodhouse Day Spa is seeking Full‑Time and Part‑Time Spa Concierge team members. As a Spa Concierge, you will serve as the first and last impression of our spa, ensuring every guest receives warm, personalized service and an exceptional luxury experience.

What You'll Do
  • Welcome guests with professionalism, warmth, and genuine hospitality
  • Provide personalized attention from arrival through departure
  • Educate guests about The Woodhouse experience, amenities, services, and spa offerings
  • Guide guests through the spa and ensure a seamless and relaxing visit
  • Answer incoming calls, schedule appointments, and assist with guest inquiries
  • Maintain a clean, organized, and inviting spa environment
  • Anticipate guest needs and create memorable experiences through thoughtful attention to detail
  • Support daily spa operations and assist leadership in ensuring smooth business flow
  • Serve as a brand ambassador by upholding The Woodhouse standards of excellence
What We're Looking For
  • Passion for delivering outstanding customer service
  • Positive, professional, and team‑oriented attitude
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast‑paced environment
  • Previous hospitality, spa, salon, retail, or customer service experience preferred
  • Flexible availability, including evenings, weekends, and holidays as needed
Perks & Benefits
  • Competitive hourly pay
  • Performance‑based incentives
  • Paid vacation for eligible full‑time team members
  • Employee discounts on services and retail products
  • Comprehensive paid training through "The Woodhouse Way"
  • Career growth and advancement opportunities
  • Work in a beautiful, state‑of‑the‑art luxury spa environment
  • Supportive team culture focused on excellence and guest satisfaction
Equal Opportunity Employer

The Woodhouse Day Spa is an Equal Opportunity Employer and maintains a drug‑free and smoke‑free workplace.

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