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Mortgage Customer Experience Specialist
Job in
Hoboken, Hudson County, New Jersey, 07030, USA
Listed on 2026-08-20
Listing for:
Crosscountry-Mortgage,-LL
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Cross Country Mortgage in Hoboken, New Jersey, is seeking a Customer Service Associate to respond to inquiries, resolve issues, and deliver an exceptional client experience.
You’ll reference scripts when needed, escalate to supervisors, and regularly liaise with sales to stay current on products and services.
The role includes tracking customer accounts, identifying patterns for improvement, and contributing to CCM's award‑winning culture and benefits.
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