Gym Front Desk Supervisor | Member Experience Leader
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Event Management & Planning -
Management
Event Management & Planning
New York Sports Club is seeking a Front Desk Supervisor to lead member experience during opening and closing hours, mentoring Service & Sales Representatives and partnering with the General Manager to reduce cancellations and support AR collections.
You will handle member inquiries, address feedback, escalate issues when needed, and ensure daily MEW and system transactions while upholding operational standards across club operations.
Are you ready to take on the Gym Front Desk Supervisor | Member Experience Leader role at New York Sports Club?
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This posting is for the Gym Front Desk Supervisor | Member Experience Leader role at New York Sports Club, based in Hoboken, NJ, United States.
We are looking to fill the Gym Front Desk Supervisor | Member Experience Leader position at New York Sports Club in Hoboken, NJ, United States.
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